AttributeExternalKey on User Portal

[Luis Felipe Sierra Yañez]

Hi, i created a class called QV_customer and inherit from contact and i make a field called customer , which is an attributeExternalField and its from the ticket class

but when i want to display my customers on user portal it dont works

Im making it on the ticket-create form

Definition of the field in a extension
"<class id="Ticket" _delta="if_exists">
<fields>
<field id="customer" xsi:type="AttributeExternalKey" _delta="define">
<sql>cliente</sql>
<is_null_allowed>true</is_null_allowed>
<on_target_delete>DEL_AUTO</on_target_delete>
<target_class>qv_customer</target_class>
</field>
</fields>
</class>"

Definition of the form

"

<form id="ticket-create" _delta="redefine">
<class>Ticket</class>
<properties>
<navigation_rules>
<submit>
<default>go-to-open-requests</default>
</submit>
</navigation_rules>
</properties>
<fields>
<twig>

                                  //comments because its not displayed on the forum
                                       /* <div class="row">
                                      /<div class="col-sm-6">
                                      /   <div class="form_field" data-field-id="service_id" data-field-flags="mandatory">
                                      /   </div>
                                      /</div>
                                      /<div class="col-sm-6">
                                      /   <div class="form_field" data-field-id="servicesubcategory_id" data-field-flags="mandatory">
                                      /   </div>
                                      /</div>
                                  /</div>
                                  /<div id="service_details_placeholder">
                                  /</div>
                                  /<div class="row">
                                      /<div class="col-sm-6">
                                      /   <div class="form_field" data-field-id="impact">
                                      /   </div>
                                      /</div>
                                      /<div class="col-sm-6">
                                      /   <div class="form_field" data-field-id="urgency">
                                      /   </div>
                                      /</div>
                                      /<div class="col-sm-6">
                                      /   <div class="form_field" data-field-id="project_name">
                                      /   </div>
                                      /</div>
                                      /<div class="col-sm-6">
                                      /   <div class="form_field" data-field-id="company_acronym">
                                      /   </div>
                                      /</div>
                                  /</div>
                                  /<div>
                                  /   <div class="form_field" data-field-id="title">
                                  /   </div>
                                  /   <div class="form_field" data-field-id="customer">
                                  /   </div>
                                  /   <div class="form_field" data-field-id="description">
                                  /   </div>
                                  /   <div class="form_field" data-field-id="contacts_list">
                                  /   </div>
                                  /</div>
                              /</twig>
                                <modes>
                                    <!-- mode id can among create / edit / view -->
                                    <mode id="create"/>
                                </modes>
                            </form>"

And the first photo is how it is displayed when i join to the User portal

And the second how its displayed when i join to the Administrator portal

Also, if i set the profile to the administrator it works in the portal user, but i cant bring to all my users administrator profiles, so what is happening here?

</twig></fields></form>

[Pierre Goiffon]

Hello,
In the console, the rights on iTop objects are defined by the user profiles.
But on the user portal, there are also the scopes.
As you added a new class, you need to add the corresponding scopes !

See Changing what can be seen on Portal [iTop Documentation]