the boss of one of our customers asked me if he could have access to the statistics of his company ( number of open tickets, which employee opened tickets ... )
Is it possible? ( it currently has a profile " power user " ) .
Thank you for helping me
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
So he can only access to the portal.
In this case, it is complicated to gave him an access to an itop dashboard because the web interface of iTop and the portal are working separately.
You can make a dashboard with the datas he wants to see, but only on the main interface.
Or, you need to make a new page on the portal, and make your own requests to the database.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
the boss of one of our customers asked me if he could have access to the statistics of his company ( number of open tickets, which employee opened tickets ... )
Is it possible? ( it currently has a profile " power user " ) .
Thank you for helping me
So he can only access to the portal.
In this case, it is complicated to gave him an access to an itop dashboard because the web interface of iTop and the portal are working separately.
You can make a dashboard with the datas he wants to see, but only on the main interface.
Or, you need to make a new page on the portal, and make your own requests to the database.