I'm trying to understand where I can change the following needs for Request and Incidents:
1. We need to put SERVICE and SERVICESUBCATEGORY as mandatory. Is that possible? If yes, in which file what parameter should be changed or added?
2. Also for SERVICE and SERVICESUBCATEGORY, dropdown results can be showed at max=50. Can I increase that? If yes, in which file what parameter should be changed or added? Check file in attach.
Hello team,
I'm trying to understand where I can change the following needs for Request and Incidents:
1. We need to put SERVICE and SERVICESUBCATEGORY as mandatory. Is that possible? If yes, in which file what parameter should be changed or added?
2. Also for SERVICE and SERVICESUBCATEGORY, dropdown results can be showed at max=50. Can I increase that? If yes, in which file what parameter should be changed or added? Check file in attach.
Best regards.
Can anyone help me please?
Hello,
About changing a field to be mandatory, take a look at this tutorial : Force a field to be always mandatory [iTop Documentation]
And about drop down elements max number of items, there is a config parameter for that :
max_combo_lengthSee Configuration Parameters [iTop Documentation] as a reference.