David - 2022-10-17

Hi, I wrote a customized profile for my support SE. However, the queried objects count not show on the submenu for either new define or redefine OQLMenuNode.
How do I solve this problem?

This is my customized datamodel code.

<?xml version="1.0" encoding="UTF-8"?>
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.6">
  <constants>
  </constants>
  <classes>
     <class id="ResourceSEControl" _delta="define">
       <parent>AbstractResource</parent>
       <properties>
         <comment>/* SE menu access control. */</comment>
         <abstract>true</abstract>
         <category>grant_by_profile</category>
       </properties>
       <presentation/>
       <methods/>
     </class>
  </classes>
  <menus>
    <menu id="WelcomeMenu" xsi:type="MenuGroup" _delta="must_exist">
      <enable_class _delta="define">ResourceSEControl</enable_class>
      <enable_action _delta="define">UR_ACTION_MODIFY</enable_action>
    </menu>
    <menu id="UserRequest:Overview" xsi:type="DashboardMenuNode" _delta="must_exist">
       <enable_class _delta="define">ResourceSEControl</enable_class>
       <enable_action _delta="define">UR_ACTION_MODIFY</enable_action>
    </menu>
    <menu id="SearchUserRequests" xsi:type="SearchMenuNode" _delta="must_exist">
      <enable_class _delta="define">ResourceSEControl</enable_class>
      <enable_action _delta="define">UR_ACTION_MODIFY</enable_action>
    </menu>
    <menu id="UserRequest:MyRequests" xsi:type="OQLMenuNode" _delta="must_exist">
            <do_search _delta="redefine">0</do_search>
    </menu>
    <menu id="UserRequest:EscalatedRequests" xsi:type="OQLMenuNode" _delta="must_exist">
            <enable_class _delta="define">ResourceSEControl</enable_class>
            <enable_action _delta="define">UR_ACTION_MODIFY</enable_action>
        </menu>
    <menu id="UserRequest:OpenRequests" xsi:type="OQLMenuNode" _delta="must_exist">
      <enable_class _delta="define">ResourceSEControl</enable_class>
      <enable_action _delta="define">UR_ACTION_MODIFY</enable_action>
    </menu>
    <menu id="UserRequest:MyClosedRequests" xsi:type="OQLMenuNode" _delta="define">
            <rank>5</rank>
            <parent>UserRequest:Shortcuts</parent>
            <oql><![CDATA[SELECT UserRequest WHERE agent_id = :current_contact_id AND status IN ("closed")]]></oql>
            <do_search>0</do_search>
            <auto_reload>fast</auto_reload>
    </menu>
    <menu id="UserRequest:MyEscalatedRequests" xsi:type="OQLMenuNode" _delta="define">
            <rank>6</rank>
            <parent>UserRequest:Shortcuts</parent>
            <oql><![CDATA[SELECT UserRequest WHERE agent_id = :current_contact_id AND status IN ("escalated_tto", "escalated_ttr") OR escalation_flag="yes"]]></oql>
            <do_search>0</do_search>
            <auto_reload>fast</auto_reload>
    </menu>
    <menu id="UserRequest:MySupportRequests" xsi:type="OQLMenuNode" _delta="must_exist">
            <rank>3</rank>
            <parent>UserRequest:Shortcuts</parent>
            <oql><![CDATA[SELECT UserRequest WHERE caller_id = :current_contact_id AND status NOT IN ("closed")]]></oql>
            <do_search _delta="redefine">0</do_search>
            <auto_reload>fast</auto_reload>
    </menu>
  </menus>
  <user_rights>
    <groups>
      <group id="SEViewControl" _delta="define">
        <classes>
          <class id="ResourceSEControl"/>
        </classes>
      </group>
      <group id="SEConfiguration" _delta="define">
        <classes>
          <class id="Document"/>
          <class id="Contact"/>
          <class id="Licence"/>
          <class id="Subnet"/>
          <class id="Patch"/>
          <class id="Software"/>
          <class id="FunctionalCI"/>
          <class id="NetworkInterface"/>
          <class id="Group"/>
          <class id="Typology"/>
          <class id="NASFileSystem"/>
          <class id="LogicalVolume"/>
          <class id="TagSetFieldData"/>
          <class id="Tape"/>
          <class id="VLAN"/>
        </classes>
      </group>
    </groups>
    <profiles>
      <profile id="61" _delta="define">
        <name>Support SE</name>
        <description>For Support SE</description>
        <groups>
          <group id="SEConfiguration">
            <actions>
              <action id="action:write">allow</action>
              <action id="action:read">allow</action>
            </actions>
          </group>
          <group id="Ticketing">
            <actions>
              <action id="action:delete">allow</action>
              <action id="action:write">allow</action>
              <action id="action:bulk write">allow</action>
              <action id="stimulus:ev_close">allow</action>
              <action id="action:bulk read">allow</action>
            </actions>
          </group>
          <group id="Incident">
            <actions>
              <action id="action:write">allow</action>
              <action id="action:bulk write">allow</action>
              <action id="stimulus:ev_assign">allow</action>
              <action id="stimulus:ev_reassign">allow</action>
              <action id="stimulus:ev_resolve">allow</action>
              <action id="stimulus:ev_close">allow</action>
              <action id="stimulus:ev_pending">allow</action>
              <action id="action:bulk read">allow</action>
            </actions>
          </group>
          <group id="UserRequest">
            <actions>
              <action id="action:write">allow</action>
              <action id="action:bulk write">allow</action>
              <action id="stimulus:ev_assign">allow</action>
              <action id="stimulus:ev_reassign">allow</action>
              <action id="stimulus:ev_resolve">allow</action>
              <action id="stimulus:ev_close">allow</action>
              <action id="stimulus:ev_pending">allow</action>
              <action id="stimulus:ev_wait_for_approval">allow</action>
              <action id="action:bulk read">allow</action>
            </actions>
          </group>
          <group id="*">
            <actions>
              <action id="action:read">allow</action>
            </actions>
          </group>
        </groups>
      </profile>
    </profiles>
  </user_rights>
</itop_design>