Hello,
We need to create an automation (trigger?) that add specific Team to contacts tab when a Request is created.
Is that possible? Regards.
Based in Service "xpto" and Service Subcategory "zpto"
For this you will need to create a custom module. If you don't know how to do it, check Customizing iTop [iTop Documentation]
Adding this behavior would perfectly fit in a OnInsert method override I think. To check methods called during object creation check CRUD methods sequentiallity [iTop Documentation]
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Hello,
We need to create an automation (trigger?) that add specific Team to contacts tab when a Request is created.
Is that possible?
Regards.
Based in Service "xpto" and Service Subcategory "zpto"
Hello,
For this you will need to create a custom module. If you don't know how to do it, check Customizing iTop [iTop Documentation]
Adding this behavior would perfectly fit in a OnInsert method override I think. To check methods called during object creation check CRUD methods sequentiallity [iTop Documentation]