Dear ALL.
I want to modify the request workflow in itop. I just want to add new status i.e. wait and work in progress, for stooping the SLA on the ticket.
Please help me regarding this, its urgent…
Regards & Thanks Adi..
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Dear ALL.
I want to modify the request workflow in itop. I just want to add new status i.e. wait and work in progress, for stooping the SLA on the ticket.
Please help me regarding this, its urgent…
Regards & Thanks
Adi..