Now it would be fine to extend the Incident Creation with the field 'origin' because the Incident is created by monitoring not via portal. How can I extend the CreateIncidentTicket Soap Call with origin values? Which files have to be modified? Are there examples?
Thank you for any hint!
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Automating the creation of incident tickets in iTop works here with that manual https://wiki.openitop.org/doku.php?id=integrating_itop_with_nagios .
Thank you. Good job!
Now it would be fine to extend the Incident Creation with the field 'origin' because the Incident is created by monitoring not via portal. How can I extend the CreateIncidentTicket Soap Call with origin values? Which files have to be modified? Are there examples?
Thank you for any hint!