Hello,
I am just starting to work with iTop and unfortunately cannot get any further with the documentation.
I would like to give our customers the option of ordering a cell phone via the portal, for example, and being able to choose between different models, tariffs, and apps.
I have already managed to enable customers to submit a request via the portal and access the “Order mobile device” service, but how do I integrate the options for the CI's, tariffs, and apps?
Thank you very much for your help. A link to the instructions would also be helpful!
Christian
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Hello,
I am just starting to work with iTop and unfortunately cannot get any further with the documentation.
I would like to give our customers the option of ordering a cell phone via the portal, for example, and being able to choose between different models, tariffs, and apps.
I have already managed to enable customers to submit a request via the portal and access the “Order mobile device” service, but how do I integrate the options for the CI's, tariffs, and apps?
Thank you very much for your help. A link to the instructions would also be helpful!
Christian
Hello Christian,
The easiest for your need is to use the extension Customized request form