Hello friends!
I was wanting to integrate FAQs User portal in the menu so they can see the error knowledge base and failures that I sign , so before the User open a ticket they can find the solution by searching on that basis , I wonder if it is possible , and how can I enable this option in iTop ?
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Hello friends!
I was wanting to integrate FAQs User portal in the menu so they can see the error knowledge base and failures that I sign , so before the User open a ticket they can find the solution by searching on that basis , I wonder if it is possible , and how can I enable this option in iTop ?