Please can any one tell me how to add new table in data model and how to connect that table to incident ticket.
like organization or caller name connected to incident tickets.
Thanks in advance ………
Regards
Aditya
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hello,
read the wiki.
you have a download link to the itop Toolkit and how to use it
you also have a part of the wiki explaining step by step how to create a new module after you must read the existing data models and try to understand how to deal with ( i try to fiind a documentation for the ORM and the methodes implements by ITOP it seems that not exist :'( )
i hope that can help you
regards
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Dear All,
Please can any one tell me how to add new table in data model and how to connect that table to incident ticket.
like organization or caller name connected to incident tickets.
Thanks in advance ………
Regards
Aditya
hello,
read the wiki.
you have a download link to the itop Toolkit and how to use it
you also have a part of the wiki explaining step by step how to create a new module after you must read the existing data models and try to understand how to deal with ( i try to fiind a documentation for the ORM and the methodes implements by ITOP it seems that not exist :'( )
i hope that can help you
regards