can functionalCI be organized by sub categories?

[barakbar]

Hii,

I can already do functionalci filter based on user with profile/permission, I want to ask if functionalci can be filtered by service?
so when I select a service for example:
Install the application on the server, then the functionalCI will automatically display several servers that I have arranged based on service,
can it be done?

[barakbar]

please, does anyone want to answer?

[silmovik]

i have the same problem, so many ci that is showed from asset when i create ticket.

[barakbar]

I've tried adding this OQL in the section:

<class id="FunctionalCI">
                  <scopes>
                  <scope id="all">
                    <oql_view><![CDATA[SELECT FunctionalCI AS ci JOIN lnkFunctionalCIToService AS s1 ON s1.functionalci_id = ci.id JOIN lnkFunctionalCIToTicket AS s2 ON s2.functionalci_id = ci.id WHERE s1.service_id=:current_service->org_id]]></oql_view>
                  </scope>

but instead an error appeared, and my iTop portal didn't display the error text :(
can anyone help?

Thanks,
Kind Regards, Akbar:)

[Pierre Goiffon]

Hello,
Not sure to understand what the question is, can you rephrase please ? For now I suppose you want that when creating a ticket, the add FunctionalCI dialog be filtered depending on the service selected ? I am right ?
If so you should take a look at the Prefill API

[barakbar]

Thanks Pierre,

I've tried prefill api but it automatically fills in the functionalci section, can I select it manually? but the functionalci in the service are selected?

with this code :

public function PrefillCreationForm(&$aContextParam)
    {
        $id = $this->Get('service_id');
            if ($id != 0)
        {
           $oSubcategoryObject = MetaModel::GetObject('Service', $id, false);
           $this->Set('functionalcis_list',$oSubcategoryObject->Get('functionalcis_list'));
        }
    }

[Pierre Goiffon]

Thanks for the clarification.
The prefill API is the answer... but this would be PrefillSearchForm method instead ! See the example in the page I linked before.

[barakbar]

Hii, Pierre
I've tried the Prefill Search Form but nothing happened when I made a ticket on the portal And when I select the functionalci from the portal it appears instead all the functionalci that I have entered in itop, this is my code:

public function PrefillSearchForm(&$aContextParam)
{
                if($aContextParam['dest_class'] == 'Service'
                    || is_subclass_of($aContextParam['dest_class'], 'Service'))
                {
                    if(MetaModel::IsValidAttCode($aContextParam['dest_class'],'functionalcis_list')
                        && !empty($this->Get('functionalcis_list')))
                    {
                        $aContextParam['filter']->ResetCondition();
                        $aContextParam['filter']->AddCondition('functionalcis_list', $this->Get('functionalcis_list'));
                    }
                }
  }

can anyone help me?

[barakbar]

anyone want to help me?

Thanks,
Kind Regards