Update the CMDB when closing a task

[jean michel secconi]

Hi,
I have a customized userRequest for ApplicationInstallation.
When assigning the request, with itop-stencils, I create one task of installation for each component of the application. The task include the version of the component.
I would like, when the user closes the task to automaticaly update the version of the installed component in my CMDB.
The component to update can be simply identified by an OQL request but I don't know how to update it

[Vincent @ Combodo]

Hi Jean-Michel,
In the WorkOrder::AfterUpdate method if state is close and previous was not, retrieve the object to update from Database, change it and force it's update.
Check the tutorials related to Automation
There are multiple examples, where similar stuff are done

This one, even propose a simpler method, by creating a new method doing the remote update and calling that method from the WorkOrder lifecycle
For your use case no need to create a counter, just a method not AddValue, but UpdateComponentVersion for eg.

[jean michel secconi]

Thanks a lot Vincent