Auto Create an Incident

An easy, extensible web based IT service management platform

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Auto Create an Incident

Forum: Customizing iTop

Creator: ZeNLoK

Created: 2012-01-08

Updated: 2012-12-19

ZeNLoK - 2012-01-08

Hi All,

Is there anyway to automatically create an incident at certain times of a day?

Cheers,

ZeNLoK

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TheBigOne - 2012-01-09

Hi,

use the script to create incidents and run it from cron. Hope I understood well what your needs are. The script is documented in the wiki.

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ZeNLoK - 2012-01-14

Hi johndoe2011,

I have tried looking on the wik for how to auto create a new incident but have been unable to find anything.

What I would like iTop to do is automatically create a daily incident say at 9am for certain daily checks to be completed.

Cheers,

ZeNLoK.

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TheBigOne - 2012-01-16

Hi Davy,

sorry the wiki entry seems to be gone and I didn`t double check it.

Here is the post which will help you:

http://sourceforge.net/projects/itop/forums/forum/1113906/topic/4804625

and here is the documentation
http://www.combodo.com/documentation/How%20to%20integrate%20Nagios%20and%20iTop.pdf

Hope it helps.

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