I have just installed iTop for the first time and can see there is a rich text editor for FAQ entries, but not for incident/request tickets. Is there a way to enable rich text in the Log section of these tickets?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I have just installed iTop for the first time and can see there is a rich text editor for FAQ entries, but not for incident/request tickets. Is there a way to enable rich text in the Log section of these tickets?
Not yet. This may come later this year but in the current version this is not supported.