Are there any people out there who provide a iTop customization services for a (modest) fee?
To make my Problem Management process work properly I require a multi-level field for the Resolution Code that gives me Resolution and Resolution subcategory choices in a drop-down (i.e. as found in the Service / Service Subcategory fields). I need to be able to add as many Resolution / Resolution Subcategory combinations as I like and it must be possible for non-programmers to maintain the lists using a menu/form and not by editing the back-end directly.
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Are there any people out there who provide a iTop customization services for a (modest) fee?
To make my Problem Management process work properly I require a multi-level field for the Resolution Code that gives me Resolution and Resolution subcategory choices in a drop-down (i.e. as found in the Service / Service Subcategory fields). I need to be able to add as many Resolution / Resolution Subcategory combinations as I like and it must be possible for non-programmers to maintain the lists using a menu/form and not by editing the back-end directly.
Hello
I think Combodo offers this service in the iTop official webpage.
You should try there first, they know the system better than anyone.