We have periodic preventive tasks. There is some way to generate a task (ticket or work order) and program it to generate a ticket or work order automatically every month for example.
Thank you
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nosotros generamos varias tareas repetitivas automatizando tickets desde correo, utilizando Microsoft Flow se envian correos periódicamente a la casilla de nuestro itop y este genera los tickets automáticamente
I've tried both. First using an external script and a cron task to create a special "operation control task". You can easily create tickets (or tasks objects) using the API.
I've also tried the reccuring object extension, and it really do the trick more easily. All you have to after installing the (paid) extension is to read the doc and adapt the configuration file to you need.
Work smoothly.
👍
1
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Good Morning,
We have periodic preventive tasks. There is some way to generate a task (ticket or work order) and program it to generate a ticket or work order automatically every month for example.
Thank you
Hello,
Combodo made such an extension : "Recurring object"
But it's available as a paid extension only for Combodo clients for now.
You can try to contact our sales team : sales@combodo.com
nosotros generamos varias tareas repetitivas automatizando tickets desde correo, utilizando Microsoft Flow se envian correos periódicamente a la casilla de nuestro itop y este genera los tickets automáticamente
Last edit: Oscar Barraza Aravena 2022-03-31
In english please ?
I've tried both. First using an external script and a cron task to create a special "operation control task". You can easily create tickets (or tasks objects) using the API.
I've also tried the reccuring object extension, and it really do the trick more easily. All you have to after installing the (paid) extension is to read the doc and adapt the configuration file to you need.
Work smoothly.