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Periodic taks

Vanesa M.
2022-02-28
2022-05-07
  • Vanesa M.

    Vanesa M. - 2022-02-28

    Good Morning,

    We have periodic preventive tasks. There is some way to generate a task (ticket or work order) and program it to generate a ticket or work order automatically every month for example.

    Thank you

     
  • Pierre Goiffon

    Pierre Goiffon - 2022-02-28

    Hello,

    Combodo made such an extension : "Recurring object"
    But it's available as a paid extension only for Combodo clients for now.

    You can try to contact our sales team : sales@combodo.com

     
  • Oscar Barraza Aravena

    nosotros generamos varias tareas repetitivas automatizando tickets desde correo, utilizando Microsoft Flow se envian correos periódicamente a la casilla de nuestro itop y este genera los tickets automáticamente

     

    Last edit: Oscar Barraza Aravena 2022-03-31
    • Pierre Goiffon

      Pierre Goiffon - 2022-04-29

      In english please ?

       
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      1
  • fabien garziano

    fabien garziano - 2022-05-07

    I've tried both. First using an external script and a cron task to create a special "operation control task". You can easily create tickets (or tasks objects) using the API.
    I've also tried the reccuring object extension, and it really do the trick more easily. All you have to after installing the (paid) extension is to read the doc and adapt the configuration file to you need.
    Work smoothly.

     
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    1

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