Was wondering if someone could help me understand how and where a stimulus is defined.
For example, in request management there is a stimulus 'ev_autoclose', i want to know where this is defined in terms of its actions.
What i am trying to do is to implement Stimulus actions for customer contracts so that when the contract expires, it will send a notification depending on the status change.
Any help will be much appreciated
Kind Regards
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I am also interested with that. The information I have already founded is under itop/pages/notifications.php
All the triggers are predefined there, but I am not sure how to add a new trigger.
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Hi,
Was wondering if someone could help me understand how and where a stimulus is defined.
For example, in request management there is a stimulus 'ev_autoclose', i want to know where this is defined in terms of its actions.
What i am trying to do is to implement Stimulus actions for customer contracts so that when the contract expires, it will send a notification depending on the status change.
Any help will be much appreciated
Kind Regards
The alternative would be to setup a new type of trigger to recognise when the date has expired.
Again, can someone please show me how/where the triggers are defined in terms of action i.e. for object created, status change etc.
Kind Regards
I am also interested with that. The information I have already founded is under itop/pages/notifications.php
All the triggers are predefined there, but I am not sure how to add a new trigger.