My organization needs a way in which a user should be able to modify his own tickets only (For security reasons). In current scenario, if modify privilege is assigned to a profile for a particular class, then the user can modify other users' tickets too.
Even when I assign a portal user profile to a user he can only create and view his own tickets, but cant modify his tickets. Is it possible for portal user to modify his own tickets (without viewing or modifying others' tickets)
Waiting for reply.
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Hello,
My organization needs a way in which a user should be able to modify his own tickets only (For security reasons). In current scenario, if modify privilege is assigned to a profile for a particular class, then the user can modify other users' tickets too.
Even when I assign a portal user profile to a user he can only create and view his own tickets, but cant modify his tickets. Is it possible for portal user to modify his own tickets (without viewing or modifying others' tickets)
Waiting for reply.