Hi,
following this guide (https://wiki.openitop.org/doku.php?id=ticket_creation_from_emails) I'm not able to create the workgroup id in itop. Where do i have to set it up?
There is no option for it - neither in organizations tab nor anywhere else :/
To be exact, Im using itop 2.0.3 with the mail extension v2.2.
And err, yes i should have posted this in extending and integrating :/
Last edit: LinAdmin13 2014-08-22
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Hi,
following this guide (https://wiki.openitop.org/doku.php?id=ticket_creation_from_emails) I'm not able to create the workgroup id in itop. Where do i have to set it up?
There is no option for it - neither in organizations tab nor anywhere else :/
To be exact, Im using itop 2.0.3 with the mail extension v2.2.
And err, yes i should have posted this in extending and integrating :/
Last edit: LinAdmin13 2014-08-22