Hi,
i just launched Itop in my company as i found it's a great tool.
i send notifications to technician when they're assigned a ticket
how can i add the userrequest attachments to the notification ?
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Hi,
i just launched Itop in my company as i found it's a great tool.
i send notifications to technician when they're assigned a ticket
how can i add the userrequest attachments to the notification ?
On To: SELECT Person WHERE id= :this->caller_id