When sending notification to approver what is the attribute to get the approver friendly name?
Thanks!
You can use placeholders! The ticket has these attributes about an approver: approver_id, approver_email and approver_id_friendlyname. You can use placeholders as follows:
approver_id
approver_email
approver_id_friendlyname
approver_id: $this->approver_id$ <BR> approver_email: $this->approver_email$ <BR> approver_id_friendlyname: $this->approver_id_friendlyname$ <BR>
Copy and paste this code as an action notification and test it. this means the ticket. I hope this is helpful for you =)
this
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When sending notification to approver what is the attribute to get the approver friendly name?
Thanks!
You can use placeholders!
The ticket has these attributes about an approver:
approver_id
,approver_email
andapprover_id_friendlyname
. You can use placeholders as follows:Copy and paste this code as an action notification and test it.
this
means the ticket.I hope this is helpful for you =)