I've created a new CI called "mobileservice" which has the cell/mobile number (in Australia the format is "0412345678") as the name of the object. It also contains PUK code, SIM card serial and account and plan information for the service.
When creating or modifying a Mobile Phone (or Person) CI I would like to include a searchable list of all Mobile Services instead of the standard "mobile phone" text field. So you can only select an existing mobile service.
I assume I use AttributeExternalKey but I can't figure out how to even get started. I've looked through the database and datamodel in config-mgmt at the "location" as an example of what I'm trying to achieve - but I can't make sense of it. I'm not overly skilled at SQL or app development! Very much an end user!
Ideally, I would also like to add a tab to the "mobile service" that shows which "mobile phone", if any, the service is linked to. I can link a contact to both the mobile service and mobile device but if a contact has more than one mobile device/service - there is no easy way to tell which service belongs to which device.
Any help would be greatly appreciated.
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Hi folks,
I've created a new CI called "mobileservice" which has the cell/mobile number (in Australia the format is "0412345678") as the name of the object. It also contains PUK code, SIM card serial and account and plan information for the service.
When creating or modifying a Mobile Phone (or Person) CI I would like to include a searchable list of all Mobile Services instead of the standard "mobile phone" text field. So you can only select an existing mobile service.
I assume I use AttributeExternalKey but I can't figure out how to even get started. I've looked through the database and datamodel in config-mgmt at the "location" as an example of what I'm trying to achieve - but I can't make sense of it. I'm not overly skilled at SQL or app development! Very much an end user!
Ideally, I would also like to add a tab to the "mobile service" that shows which "mobile phone", if any, the service is linked to. I can link a contact to both the mobile service and mobile device but if a contact has more than one mobile device/service - there is no easy way to tell which service belongs to which device.
Any help would be greatly appreciated.