Error While User creates any request

[Marat Isyanov]

Hello,

If any portal user try to create request, and select from dropdown Impact or Urgency - He receive an error:
No result for the single row query: 'SELECT DISTINCT Service_service.id AS Serviceid, Service_service.name AS Servicename, Service_service.org_id AS Serviceorg_id, Organization_org_id_organization.name AS Serviceorganization_name, Service_service.servicefamily_id AS Serviceservicefamily_id, ServiceFamily_servicefamily_id_servicefamilly.name AS Serviceservicefamily_name, Service_service.description AS Servicedescription, Service_service.status AS Servicestatus, CAST(CONCAT(COALESCE(Service_service.name, '')) AS CHAR) AS Servicefriendlyname, CAST(CONCAT(COALESCE(Organization_org_id_organization.name, '')) AS CHAR) AS Serviceorg_id_friendlyname, CAST(CONCAT(COALESCE(ServiceFamily_servicefamily_id_servicefamilly.name, '')) AS CHAR) AS Serviceservicefamily_id_friendlyname FROM service AS Service_serviceINNER JOIN (organization AS Organization_org_id_organization ) ON Service_service.org_id = Organization_org_id_organization.idLEFT JOIN (servicefamilly AS ServiceFamily_servicefamily_id_servicefamilly ) ON Service_service.servicefamily_id = ServiceFamily_servicefamily_id_servicefamilly.id WHERE ((Service_service.id = '1') AND (Service_service.org_id IN ('2'))) '

Debug trace:

0 C:\xampp\htdocs\Combodo\core\metamodel.class.php(5088): MetaModel::MakeSingleRow('Service', '1', true, false, NULL)

1 C:\xampp\htdocs\Combodo\application\wizardhelper.class.inc.php(116): MetaModel::GetObject('Service', '1')

2 C:\xampp\htdocs\Combodo\pages\ajax.render.php(560): WizardHelper->GetTargetObject()

3 {main}

Any Suggestions??

[Thiago Arcanjo]

First think, DON'T EVER USE XAMPP,WAMP,LAMP, anyone of this solution.
Install itop on server using apache, mysql, php direct, not a solution already mounted.