generate private_log_index and public_log

[Germán Rodríguez Pérez]

I've recently started using itop and I'm trying to import a lot of incidents to itop.

First i try to use the tool CSV Import Wizard but the dates are read-only variables and I need to be able to write them.

Now i try to i attempted to importthe incidents at level of database. I write into tables Ticket and Tickect_incident and works but i have a problem, The logs do not diplay correctly.
I do not know generate private_log_index and public_log_index

Can somebody help me?.

Thanks in advance.

[Denis]

It's not a good idea to write directly into the database. Did you have a look at the REST/JSON webservices API ?

https://wiki.openitop.org/doku.php?id=2_3_0:advancedtopics:rest_json

[Germán Rodríguez Pérez]

Hi,

thanks!, i have already got to import the incidents.