I'm looking for a way to get time spent in the ticket class added for each journal entry (either private or public) instead of the standard behaviour which allow only adding time spent when ticket is switched to resolved state.
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Hi,
I'm looking for a way to get time spent in the ticket class added for each journal entry (either private or public) instead of the standard behaviour which allow only adding time spent when ticket is switched to resolved state.
Wow... clicked too fast. Didn't finish my post :
Is there anyone who already done this here ?