Hello,
How can I customize the URL for a change request in a notification by email using a placeholder? When the link is clicked, the change request general information should be displayed.
Example: The change request has the number C-000081.
The URL is https://hostname/itop/pages/UI.php?operation=details&class=RoutineChange&id=81&
How can I replace the ID 81 with a placeholder?
Best regards
Holger
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Hello,
How can I customize the URL for a change request in a notification by email using a placeholder? When the link is clicked, the change request general information should be displayed.
Example: The change request has the number C-000081.
The URL is https://hostname/itop/pages/UI.php?operation=details&class=RoutineChange&id=81&
How can I replace the ID 81 with a placeholder?
Best regards
Holger
Out of the box, there is no solution to do this.
The URL to build would be something like this:
https://hostname/itop/pages/UI.php?operation=details&class=Change&attcode=ref&attvalue=C-000081
But the placeholder mechanism does not build such URL