I want to set autoresponse to customer when ticket created from portal user and I referred the link http://sourceforge.net/p/itop/discussion/1113906/thread/a08d7725/?limit=25#4889 and i tried with it but the query is showing error....do u have any idea to fix the error and set automatic generated mail to portal user(customer)
Thanks
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Hi,
I want to set autoresponse to customer when ticket created from portal user and I referred the link
http://sourceforge.net/p/itop/discussion/1113906/thread/a08d7725/?limit=25#4889 and i tried with it but the query is showing error....do u have any idea to fix the error and set automatic generated mail to portal user(customer)
Thanks