RE: [Issuetracker-development] Latest 4 changes

[Meehan, F. <Fra...@ie...>]

Hi,

OK, it is now working, but I have another problem, after I ran
check4MailIssues, E-mail are not removed from the mail server, so when I
re-run check4MailIssues duplicate Issues get created (maybe it is just my
settings). 

I know that with the poplib library, there is a delete function that needs
the message number as argument.

Also, as a suggestion, would it be possible that when an Issue gets created
that way, the sender automatically received an acknowledgment by e-mail with
the URL of the newly created issue (like a temporary notifyables :-) ?  Such
type of interaction with the requester is usually a big seller...  

I really like the new "Change issue properties" feature, really cool.

Thanks again for a great work.


Francois


> -----Original Message-----
> From: Peter Bengtsson [mailto:ma...@pe...]
> Sent: March 18, 2003 6:40 PM
> To: Meehan, Francois
> Cc: iss...@li...
> Subject: RE: [Issuetracker-development] Latest 4 changes
> 
> 
> At 13:56 2003-03-17 -0500, Meehan, Francois wrote:
> >Hi Peter,
> >
> >Many thanks for the new features.
> >
> >I have problem making the pop add-on to work. I have created 
> a helpdesk
> >account on the mail server (exchange 5.5), and created that 
> account in
> >Issuetracker, added my e-mail address  as "Create an 
> accepting email on this
> >account" in my Issuetracker instance.
> >
> >I sent a couple of e-mail to helpdesk, checked the account 
> with Imap and the
> >mail is there.
> >
> >When running the "check4MailIssues" URL, sniffing the 
> network I can see a
> >valid POP3 conversation, a list of e-mails is returned to 
> your script, but
> >on the browser it returns "Created 0 issues".  As if it does 
> not recognize
> >my e-mail address. For what it is worth, the from field on 
> these e-mails
> >are: "Meehan, Francois" <Fra...@ie...>, and the 
> "accepting email
> >on this account" is Fra...@ie....
> >
> >Any ideas, is there anything special I should check?
> 
> Hmm...
> You seem to know what you're talking about in terms on sysadmin.
> The from field does not matter in the emails you send to it (the 
> issuetracker). This is never really used to send emails.
> The accepting email objects and the email_address property is 
> that of the 
> TO part of the email.
> 
> I.e. on my sandbox instance I have added 
> iss...@pe... for 
> accepting email.
> Then I send emails to it from any email address and they get 
> picked up.
> "accepting email" does NOT mean people-we-are-prepared-to-listen-to.
> 
> Did that help?
> 
> And one other thing, don't use an email address that you also use for 
> always notifyables, because then the notifications are picked 
> up as inbound 
> emails.
> I'll add some code to prevent this from happening.
> 
> 
> 
> >Francois
> >
> >
> > > -----Original Message-----
> > > From: Peter Bengtsson [mailto:ma...@pe...]
> > > Sent: March 16, 2003 8:05 PM
> > > To: iss...@li...
> > > Cc: iss...@pe...
> > > Subject: [Issuetracker-development] Latest 4 changes
> > >
> > >
> > > Just uploaded to CVS:
> > >
> > >      New feature: Inbound email via POP3. You can now set 
> up one or
> > >       more POP3 accounts each with one or more email
> > > addresses that are
> > >       dedicated to sniff for emails sent to it that is 
> converted to
> > >       issues.
> > >       It depends on the email package from
> > > http://mimelib.sourceforge.net/
> > >       and if you want to strip HTML formatted emails you are
> > > advised to
> > >       install Strip-o-Gram from
> > > http://www.zope.org/Members/chrisw/StripOGram
> > >       For this to work you are expected to set up some sort
> > > of cron job
> > >       to periodically check for new email.
> > >
> > >      Bug fixed: Lines that start with a URL or an email 
> address turned
> > >       to e.g. c<a 
> href="mailto:opy...@do...">opy...@do...</a>.
> > >       Now that has been fixed.
> > >
> > >       Bug fixed: Removing several groups in the 
> Notifyable groups now
> > >       works. Thank you Wolfgang Reinelt.
> > >
> > >       Bug fixed: Adding and removing other properties now work.
> > >
> > >      Bug fixed: Open option available when issue already Open.
> > >      (was because it tested if 'Open'=='open')
> > >
> > >      New feature: Added createIssueObject() method so 
> that you'll be
> > >      able to create issue objects other than via the web.
> > >
> > >
> > >
> > > Request for help!
> > > The new POP3 inbound email feature needs testing. I've tried
> > > to crash-smash
> > > it myself by sending lots of weird emails with dodgy file
> > > attachments and
> > > HTML formatting.
> > > Those of you who are activly interested in this feature,
> > > please install the
> > > CVS version and help me track out the last bugs on this.
> > > This is what is only stopping me from releasing a new 
> version (0.5.0b
> > > that'll be) to Zope.org
> > >
> > > If you don't want to/can't install this latest CVS version
> > > but want to play
> > > around with the inbound email;
> > > send emails to iss...@pe... and every half hour
> > > check for them at
> > > http://home.peterbe.com/issuetrackers/newT
> > >
> > > I'm also in search of a better regular expression for
> > > checking validity of
> > > emails. The one the product employs now does not recognize
> > > joh...@sm... apparently.
> > > If you have a rock solid regular expression to suggest, I'll
> > > give it a bash
> > > and maybe implement in the next major release.
> > >
> > >
> > > Warm regards, Peter
> > >
> > >
> > >
> > > -------------------------------------------------------
> > > This SF.net email is sponsored by:Crypto Challenge is now open!
> > > Get cracking and register here for some mind boggling fun and
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> > > Iss...@li...
> > > 
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> > >
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