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From: Peter B. <ma...@pe...> - 2003-04-02 14:15:08
|
At 14:00 2003-04-02 +0200, Reinelt, Wolfgang; ZFLS-GD ZEMF wrote: >Hi together, > >I have another one: suppose I have crated new properties fpr my issues: >how do I convince IssueTracker to show these properties when adding a new >issue, listing them etc? Which are the dtml documents that I have to change? Without looking at the code I would guess it's all in zpt/ShowIssueData.zpt That's where the Sections, Urgency and Type is displayed. >Tnx & best regards, >Wolfgang > > > >------------------------------------------------------- >This SF.net email is sponsored by: ValueWeb: Dedicated Hosting for just >$79/mo with 500 GB of bandwidth! No other company gives more support or >power for your dedicated server >http://click.atdmt.com/AFF/go/sdnxxaff00300020aff/direct/01/ >_______________________________________________ >Issuetracker-development mailing list >Iss...@li... >https://lists.sourceforge.net/lists/listinfo/issuetracker-development |
From: Reinelt, W. ZFLS-GD Z. <wol...@zf...> - 2003-04-02 12:01:00
|
Hi together, I have another one: suppose I have crated new properties fpr my issues: how do I convince IssueTracker to show these properties when adding a new issue, listing them etc? Which are the dtml documents that I have to change? Tnx & best regards, Wolfgang |
From: Peter B. <ma...@pe...> - 2003-04-02 01:15:20
|
Dear all, I have now CVSed up all the new features and fixes. The list of changes is long. I truly recommend that if you're using the CVSed version, you get this latest one (except production status) Especially if you're using the Inbound email functionality. Attached is the CHANGES.txt file. Please have a look at it. The most major things are: 1. Statuses are no longer hardcoded 2. When viewing an issue, at the bottom there is now a quick minimal form for followups 3. Optionally, all email addresses are encoded to prevent spam-bots. (default: switched off) 4. Download button and the Confidential & Hide me options are now by default hidden. 5. Introduced a simple Statistics page for Managers 6. Inbound emails can optionally return confirmation messages 7. Many bug fixes to the inbound email methods that suppresses errors on dodgy emails (like some spam) And possible a memory leak fix when fetching lots of emails. If I now can get some help from you guys with crunching the last bugs I'll release a version to Zope.org Best regards, Peter |
From: Peter B. <ma...@pe...> - 2003-03-31 23:07:58
|
At 16:59 2003-03-31 +0200, Reinelt, Wolfgang; ZFLS-GD ZEMF wrote: >Hi together, >whenever I have just deleted a property within the property-panel and then >try to add a new one, I receive to following error message: I can't reproduce this. Maybe it's been fixed in together with the other mentioned bug. Hold tight for the next release! :) >== >Zope Error > >Zope has encountered an error while publishing this resource. > >Error Type: Bad Request >Error Value: Invalid or duplicate property id >== > >Best regards, >Wolfgang > > > >------------------------------------------------------- >This SF.net email is sponsored by: ValueWeb: Dedicated Hosting for just >$79/mo with 500 GB of bandwidth! No other company gives more support or >power for your dedicated server >http://click.atdmt.com/AFF/go/sdnxxaff00300020aff/direct/01/ >_______________________________________________ >Issuetracker-development mailing list >Iss...@li... >https://lists.sourceforge.net/lists/listinfo/issuetracker-development |
From: Peter B. <ma...@pe...> - 2003-03-31 16:11:27
|
At 17:07 2003-03-31 +0200, Reinelt, Wolfgang; ZFLS-GD ZEMF wrote: >Hi together, >when I try to create a new property as a selection or multiple selection >(the Name is "test1" and the Value is "test1_var" in this example), I >receive the following error message. Do I have to declare the select >variable first, and, if so, how? This was a bug. A fixed version has been release. I just can't remember if to Zope.org or as CVS. Can you live without this for a little while? I'm hoping to give out a major alpha release very soon. Hopefully this week. Peter >== >Zope Error > >Zope has encountered an error while publishing this resource. > >Error Type: Bad Request >Error Value: No select variable test1_var > >== >Best regards, >Wolfgang > > > >------------------------------------------------------- >This SF.net email is sponsored by: ValueWeb: Dedicated Hosting for just >$79/mo with 500 GB of bandwidth! No other company gives more support or >power for your dedicated server >http://click.atdmt.com/AFF/go/sdnxxaff00300020aff/direct/01/ >_______________________________________________ >Issuetracker-development mailing list >Iss...@li... >https://lists.sourceforge.net/lists/listinfo/issuetracker-development |
From: Reinelt, W. ZFLS-GD Z. <wol...@zf...> - 2003-03-31 15:07:38
|
Hi together, when I try to create a new property as a selection or multiple selection (the Name is "test1" and the Value is "test1_var" in this example), I receive the following error message. Do I have to declare the select variable first, and, if so, how? == Zope Error Zope has encountered an error while publishing this resource. Error Type: Bad Request Error Value: No select variable test1_var == Best regards, Wolfgang |
From: Reinelt, W. ZFLS-GD Z. <wol...@zf...> - 2003-03-31 15:00:07
|
Hi together, whenever I have just deleted a property within the property-panel and then try to add a new one, I receive to following error message: == Zope Error Zope has encountered an error while publishing this resource. Error Type: Bad Request Error Value: Invalid or duplicate property id == Best regards, Wolfgang |
From: Peter B. <ma...@pe...> - 2003-03-27 01:41:27
|
Dear all, I've put together a quick statistics page for the issue tracker product. Please go and visit http://home.peterbe.com/issuetrackers/newT/Statistics (you can see the link to this from http://home.peterbe.com/issuetrackers/newT) The statistics is by default disallowed to anonymous visitors but there's now a property switch to allow anonymous visitors to see the statistics. I have here switched that off so that you can see it as anonymous. Please give me feedback on this. Especially the content. I'm still trying to figure out what statistics really is _useful_ and what is just a waste of time. Peter PS. Nothing has been uploaded to CVS yet. |
From: Peter B. <ma...@pe...> - 2003-03-22 00:29:40
|
At 09:06 2003-03-19 -0500, Meehan, Francois wrote: >Also, as a suggestion, would it be possible that when an Issue gets created >that way, the sender automatically received an acknowledgment by e-mail with >the URL of the newly created issue (like a temporary notifyables :-) ? Such >type of interaction with the requester is usually a big seller... This has now also been added to the code. Check out the latest cvs and look back at the accepting emails you've set up. You'll also need to visit the Management tab and press the "Deploy and preserve existing" button. Peter |
From: Peter B. <ma...@pe...> - 2003-03-20 18:29:41
|
At 12:00 2003-03-20 -0500, Meehan, Francois wrote: >Hi Peter, > >I think I found the problem: > >by adding the following line in IssueTracker.py: > >pop3instance.quit() > >after line 2912 ( emails.append(e)), it works ok. Seems that MS exchange >(and maybe other POP3 implementation) need a nice quit in order to perform >mail deletion. That's now been added. >Concerning the new "Change issue properties" feature, you are wright, I was >the one who suggested it. > >Thanks again for a very usefull product! > >Francois |
From: Meehan, F. <Fra...@ie...> - 2003-03-20 17:00:35
|
Hi Peter, I think I found the problem: by adding the following line in IssueTracker.py: pop3instance.quit() after line 2912 ( emails.append(e)), it works ok. Seems that MS exchange (and maybe other POP3 implementation) need a nice quit in order to perform mail deletion. Concerning the new "Change issue properties" feature, you are wright, I was the one who suggested it. Thanks again for a very usefull product! Francois |
From: Peter B. <ma...@pe...> - 2003-03-20 00:58:48
|
At 09:06 2003-03-19 -0500, Meehan, Francois wrote: >Hi, > >OK, it is now working, but I have another problem, after I ran >check4MailIssues, E-mail are not removed from the mail server, so when I >re-run check4MailIssues duplicate Issues get created (maybe it is just my >settings). > >I know that with the poplib library, there is a delete function that needs >the message number as argument. Look at the getPOP3Messages() method (in IssueTracker.py, ca. line 2850). It has a parameter called dele=1 Check that that is really set to 1. A bit further down the code in that same method you'll see that it does:: pop3instance.dele(i+1) Doesn't that take effect on your system? >Also, as a suggestion, would it be possible that when an Issue gets created >that way, the sender automatically received an acknowledgment by e-mail with >the URL of the newly created issue (like a temporary notifyables :-) ? Such >type of interaction with the requester is usually a big seller... Have thought of that, but haven't done it yet. It would have to be an optional thing. Some companies might not want to expose their issue tracker to the public, so their senders shouldn't be allowed to know of the URL. >I really like the new "Change issue properties" feature, really cool. Cheers. Was it you who suggested that feature some time ago? Peter >Thanks again for a great work. > > >Francois > > > > -----Original Message----- > > From: Peter Bengtsson [mailto:ma...@pe...] > > Sent: March 18, 2003 6:40 PM > > To: Meehan, Francois > > Cc: iss...@li... > > Subject: RE: [Issuetracker-development] Latest 4 changes > > > > > > At 13:56 2003-03-17 -0500, Meehan, Francois wrote: > > >Hi Peter, > > > > > >Many thanks for the new features. > > > > > >I have problem making the pop add-on to work. I have created > > a helpdesk > > >account on the mail server (exchange 5.5), and created that > > account in > > >Issuetracker, added my e-mail address as "Create an > > accepting email on this > > >account" in my Issuetracker instance. > > > > > >I sent a couple of e-mail to helpdesk, checked the account > > with Imap and the > > >mail is there. > > > > > >When running the "check4MailIssues" URL, sniffing the > > network I can see a > > >valid POP3 conversation, a list of e-mails is returned to > > your script, but > > >on the browser it returns "Created 0 issues". As if it does > > not recognize > > >my e-mail address. For what it is worth, the from field on > > these e-mails > > >are: "Meehan, Francois" <Fra...@ie...>, and the > > "accepting email > > >on this account" is Fra...@ie.... > > > > > >Any ideas, is there anything special I should check? > > > > Hmm... > > You seem to know what you're talking about in terms on sysadmin. > > The from field does not matter in the emails you send to it (the > > issuetracker). This is never really used to send emails. > > The accepting email objects and the email_address property is > > that of the > > TO part of the email. > > > > I.e. on my sandbox instance I have added > > iss...@pe... for > > accepting email. > > Then I send emails to it from any email address and they get > > picked up. > > "accepting email" does NOT mean people-we-are-prepared-to-listen-to. > > > > Did that help? > > > > And one other thing, don't use an email address that you also use for > > always notifyables, because then the notifications are picked > > up as inbound > > emails. > > I'll add some code to prevent this from happening. > > > > > > > > >Francois > > > > > > > > > > -----Original Message----- > > > > From: Peter Bengtsson [mailto:ma...@pe...] > > > > Sent: March 16, 2003 8:05 PM > > > > To: iss...@li... > > > > Cc: iss...@pe... > > > > Subject: [Issuetracker-development] Latest 4 changes > > > > > > > > > > > > Just uploaded to CVS: > > > > > > > > New feature: Inbound email via POP3. You can now set > > up one or > > > > more POP3 accounts each with one or more email > > > > addresses that are > > > > dedicated to sniff for emails sent to it that is > > converted to > > > > issues. > > > > It depends on the email package from > > > > http://mimelib.sourceforge.net/ > > > > and if you want to strip HTML formatted emails you are > > > > advised to > > > > install Strip-o-Gram from > > > > http://www.zope.org/Members/chrisw/StripOGram > > > > For this to work you are expected to set up some sort > > > > of cron job > > > > to periodically check for new email. > > > > > > > > Bug fixed: Lines that start with a URL or an email > > address turned > > > > to e.g. c<a > > href="mailto:opy...@do...">opy...@do...</a>. > > > > Now that has been fixed. > > > > > > > > Bug fixed: Removing several groups in the > > Notifyable groups now > > > > works. Thank you Wolfgang Reinelt. > > > > > > > > Bug fixed: Adding and removing other properties now work. > > > > > > > > Bug fixed: Open option available when issue already Open. > > > > (was because it tested if 'Open'=='open') > > > > > > > > New feature: Added createIssueObject() method so > > that you'll be > > > > able to create issue objects other than via the web. > > > > > > > > > > > > > > > > Request for help! > > > > The new POP3 inbound email feature needs testing. I've tried > > > > to crash-smash > > > > it myself by sending lots of weird emails with dodgy file > > > > attachments and > > > > HTML formatting. > > > > Those of you who are activly interested in this feature, > > > > please install the > > > > CVS version and help me track out the last bugs on this. > > > > This is what is only stopping me from releasing a new > > version (0.5.0b > > > > that'll be) to Zope.org > > > > > > > > If you don't want to/can't install this latest CVS version > > > > but want to play > > > > around with the inbound email; > > > > send emails to iss...@pe... and every half hour > > > > check for them at > > > > http://home.peterbe.com/issuetrackers/newT > > > > > > > > I'm also in search of a better regular expression for > > > > checking validity of > > > > emails. The one the product employs now does not recognize > > > > joh...@sm... apparently. > > > > If you have a rock solid regular expression to suggest, I'll > > > > give it a bash > > > > and maybe implement in the next major release. > > > > > > > > > > > > Warm regards, Peter > > > > > > > > > > > > > > > > ------------------------------------------------------- > > > > This SF.net email is sponsored by:Crypto Challenge is now open! > > > > Get cracking and register here for some mind boggling fun and > > > > the chance of winning an Apple iPod: > > > > http://ads.sourceforge.net/cgi-bin/redirect.pl?thaw0031en > > > > _______________________________________________ > > > > Issuetracker-development mailing list > > > > Iss...@li... > > > > > > https://lists.sourceforge.net/lists/listinfo/issuetracker-development > > > > > > > > >------------------------------------------------------- >This SF.net email is sponsored by: Does your code think in ink? >You could win a Tablet PC. Get a free Tablet PC hat just for playing. >What are you waiting for? >http://ads.sourceforge.net/cgi-bin/redirect.pl?micr5043en >_______________________________________________ >Issuetracker-development mailing list >Iss...@li... >https://lists.sourceforge.net/lists/listinfo/issuetracker-development |
From: Meehan, F. <Fra...@ie...> - 2003-03-19 14:15:06
|
Hi, OK, it is now working, but I have another problem, after I ran check4MailIssues, E-mail are not removed from the mail server, so when I re-run check4MailIssues duplicate Issues get created (maybe it is just my settings). I know that with the poplib library, there is a delete function that needs the message number as argument. Also, as a suggestion, would it be possible that when an Issue gets created that way, the sender automatically received an acknowledgment by e-mail with the URL of the newly created issue (like a temporary notifyables :-) ? Such type of interaction with the requester is usually a big seller... I really like the new "Change issue properties" feature, really cool. Thanks again for a great work. Francois > -----Original Message----- > From: Peter Bengtsson [mailto:ma...@pe...] > Sent: March 18, 2003 6:40 PM > To: Meehan, Francois > Cc: iss...@li... > Subject: RE: [Issuetracker-development] Latest 4 changes > > > At 13:56 2003-03-17 -0500, Meehan, Francois wrote: > >Hi Peter, > > > >Many thanks for the new features. > > > >I have problem making the pop add-on to work. I have created > a helpdesk > >account on the mail server (exchange 5.5), and created that > account in > >Issuetracker, added my e-mail address as "Create an > accepting email on this > >account" in my Issuetracker instance. > > > >I sent a couple of e-mail to helpdesk, checked the account > with Imap and the > >mail is there. > > > >When running the "check4MailIssues" URL, sniffing the > network I can see a > >valid POP3 conversation, a list of e-mails is returned to > your script, but > >on the browser it returns "Created 0 issues". As if it does > not recognize > >my e-mail address. For what it is worth, the from field on > these e-mails > >are: "Meehan, Francois" <Fra...@ie...>, and the > "accepting email > >on this account" is Fra...@ie.... > > > >Any ideas, is there anything special I should check? > > Hmm... > You seem to know what you're talking about in terms on sysadmin. > The from field does not matter in the emails you send to it (the > issuetracker). This is never really used to send emails. > The accepting email objects and the email_address property is > that of the > TO part of the email. > > I.e. on my sandbox instance I have added > iss...@pe... for > accepting email. > Then I send emails to it from any email address and they get > picked up. > "accepting email" does NOT mean people-we-are-prepared-to-listen-to. > > Did that help? > > And one other thing, don't use an email address that you also use for > always notifyables, because then the notifications are picked > up as inbound > emails. > I'll add some code to prevent this from happening. > > > > >Francois > > > > > > > -----Original Message----- > > > From: Peter Bengtsson [mailto:ma...@pe...] > > > Sent: March 16, 2003 8:05 PM > > > To: iss...@li... > > > Cc: iss...@pe... > > > Subject: [Issuetracker-development] Latest 4 changes > > > > > > > > > Just uploaded to CVS: > > > > > > New feature: Inbound email via POP3. You can now set > up one or > > > more POP3 accounts each with one or more email > > > addresses that are > > > dedicated to sniff for emails sent to it that is > converted to > > > issues. > > > It depends on the email package from > > > http://mimelib.sourceforge.net/ > > > and if you want to strip HTML formatted emails you are > > > advised to > > > install Strip-o-Gram from > > > http://www.zope.org/Members/chrisw/StripOGram > > > For this to work you are expected to set up some sort > > > of cron job > > > to periodically check for new email. > > > > > > Bug fixed: Lines that start with a URL or an email > address turned > > > to e.g. c<a > href="mailto:opy...@do...">opy...@do...</a>. > > > Now that has been fixed. > > > > > > Bug fixed: Removing several groups in the > Notifyable groups now > > > works. Thank you Wolfgang Reinelt. > > > > > > Bug fixed: Adding and removing other properties now work. > > > > > > Bug fixed: Open option available when issue already Open. > > > (was because it tested if 'Open'=='open') > > > > > > New feature: Added createIssueObject() method so > that you'll be > > > able to create issue objects other than via the web. > > > > > > > > > > > > Request for help! > > > The new POP3 inbound email feature needs testing. I've tried > > > to crash-smash > > > it myself by sending lots of weird emails with dodgy file > > > attachments and > > > HTML formatting. > > > Those of you who are activly interested in this feature, > > > please install the > > > CVS version and help me track out the last bugs on this. > > > This is what is only stopping me from releasing a new > version (0.5.0b > > > that'll be) to Zope.org > > > > > > If you don't want to/can't install this latest CVS version > > > but want to play > > > around with the inbound email; > > > send emails to iss...@pe... and every half hour > > > check for them at > > > http://home.peterbe.com/issuetrackers/newT > > > > > > I'm also in search of a better regular expression for > > > checking validity of > > > emails. The one the product employs now does not recognize > > > joh...@sm... apparently. > > > If you have a rock solid regular expression to suggest, I'll > > > give it a bash > > > and maybe implement in the next major release. > > > > > > > > > Warm regards, Peter > > > > > > > > > > > > ------------------------------------------------------- > > > This SF.net email is sponsored by:Crypto Challenge is now open! > > > Get cracking and register here for some mind boggling fun and > > > the chance of winning an Apple iPod: > > > http://ads.sourceforge.net/cgi-bin/redirect.pl?thaw0031en > > > _______________________________________________ > > > Issuetracker-development mailing list > > > Iss...@li... > > > > https://lists.sourceforge.net/lists/listinfo/issuetracker-development > > > > |
From: Peter B. <ma...@pe...> - 2003-03-19 00:14:19
|
At 13:56 2003-03-17 -0500, Meehan, Francois wrote: >Hi Peter, > >Many thanks for the new features. > >I have problem making the pop add-on to work. I have created a helpdesk >account on the mail server (exchange 5.5), and created that account in >Issuetracker, added my e-mail address as "Create an accepting email on this >account" in my Issuetracker instance. > >I sent a couple of e-mail to helpdesk, checked the account with Imap and the >mail is there. > >When running the "check4MailIssues" URL, sniffing the network I can see a >valid POP3 conversation, a list of e-mails is returned to your script, but >on the browser it returns "Created 0 issues". As if it does not recognize >my e-mail address. For what it is worth, the from field on these e-mails >are: "Meehan, Francois" <Fra...@ie...>, and the "accepting email >on this account" is Fra...@ie.... > >Any ideas, is there anything special I should check? Hmm... You seem to know what you're talking about in terms on sysadmin. The from field does not matter in the emails you send to it (the issuetracker). This is never really used to send emails. The accepting email objects and the email_address property is that of the TO part of the email. I.e. on my sandbox instance I have added iss...@pe... for accepting email. Then I send emails to it from any email address and they get picked up. "accepting email" does NOT mean people-we-are-prepared-to-listen-to. Did that help? And one other thing, don't use an email address that you also use for always notifyables, because then the notifications are picked up as inbound emails. I'll add some code to prevent this from happening. >Francois > > > > -----Original Message----- > > From: Peter Bengtsson [mailto:ma...@pe...] > > Sent: March 16, 2003 8:05 PM > > To: iss...@li... > > Cc: iss...@pe... > > Subject: [Issuetracker-development] Latest 4 changes > > > > > > Just uploaded to CVS: > > > > New feature: Inbound email via POP3. You can now set up one or > > more POP3 accounts each with one or more email > > addresses that are > > dedicated to sniff for emails sent to it that is converted to > > issues. > > It depends on the email package from > > http://mimelib.sourceforge.net/ > > and if you want to strip HTML formatted emails you are > > advised to > > install Strip-o-Gram from > > http://www.zope.org/Members/chrisw/StripOGram > > For this to work you are expected to set up some sort > > of cron job > > to periodically check for new email. > > > > Bug fixed: Lines that start with a URL or an email address turned > > to e.g. c<a href="mailto:opy...@do...">opy...@do...</a>. > > Now that has been fixed. > > > > Bug fixed: Removing several groups in the Notifyable groups now > > works. Thank you Wolfgang Reinelt. > > > > Bug fixed: Adding and removing other properties now work. > > > > Bug fixed: Open option available when issue already Open. > > (was because it tested if 'Open'=='open') > > > > New feature: Added createIssueObject() method so that you'll be > > able to create issue objects other than via the web. > > > > > > > > Request for help! > > The new POP3 inbound email feature needs testing. I've tried > > to crash-smash > > it myself by sending lots of weird emails with dodgy file > > attachments and > > HTML formatting. > > Those of you who are activly interested in this feature, > > please install the > > CVS version and help me track out the last bugs on this. > > This is what is only stopping me from releasing a new version (0.5.0b > > that'll be) to Zope.org > > > > If you don't want to/can't install this latest CVS version > > but want to play > > around with the inbound email; > > send emails to iss...@pe... and every half hour > > check for them at > > http://home.peterbe.com/issuetrackers/newT > > > > I'm also in search of a better regular expression for > > checking validity of > > emails. The one the product employs now does not recognize > > joh...@sm... apparently. > > If you have a rock solid regular expression to suggest, I'll > > give it a bash > > and maybe implement in the next major release. > > > > > > Warm regards, Peter > > > > > > > > ------------------------------------------------------- > > This SF.net email is sponsored by:Crypto Challenge is now open! > > Get cracking and register here for some mind boggling fun and > > the chance of winning an Apple iPod: > > http://ads.sourceforge.net/cgi-bin/redirect.pl?thaw0031en > > _______________________________________________ > > Issuetracker-development mailing list > > Iss...@li... > > https://lists.sourceforge.net/lists/listinfo/issuetracker-development > > |
From: Lawson M. <mic...@la...> - 2003-03-17 15:49:27
|
Michael Lawson CIO, La Tour SA * +41 22 719 64 06 * +41 22 719 6112 mic...@la... |
From: Peter B. <ma...@pe...> - 2003-03-17 01:32:19
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Just uploaded to CVS: New feature: Inbound email via POP3. You can now set up one or more POP3 accounts each with one or more email addresses that are dedicated to sniff for emails sent to it that is converted to issues. It depends on the email package from http://mimelib.sourceforge.net/ and if you want to strip HTML formatted emails you are advised to install Strip-o-Gram from http://www.zope.org/Members/chrisw/StripOGram For this to work you are expected to set up some sort of cron job to periodically check for new email. Bug fixed: Lines that start with a URL or an email address turned to e.g. c<a href="mailto:opy...@do...">opy...@do...</a>. Now that has been fixed. Bug fixed: Removing several groups in the Notifyable groups now works. Thank you Wolfgang Reinelt. Bug fixed: Adding and removing other properties now work. Bug fixed: Open option available when issue already Open. (was because it tested if 'Open'=='open') New feature: Added createIssueObject() method so that you'll be able to create issue objects other than via the web. Request for help! The new POP3 inbound email feature needs testing. I've tried to crash-smash it myself by sending lots of weird emails with dodgy file attachments and HTML formatting. Those of you who are activly interested in this feature, please install the CVS version and help me track out the last bugs on this. This is what is only stopping me from releasing a new version (0.5.0b that'll be) to Zope.org If you don't want to/can't install this latest CVS version but want to play around with the inbound email; send emails to iss...@pe... and every half hour check for them at http://home.peterbe.com/issuetrackers/newT I'm also in search of a better regular expression for checking validity of emails. The one the product employs now does not recognize joh...@sm... apparently. If you have a rock solid regular expression to suggest, I'll give it a bash and maybe implement in the next major release. Warm regards, Peter |
From: Peter B. <ma...@pe...> - 2003-03-07 15:04:02
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At 12:01 2003-03-06 +0100, Stephan Goeldi wrote: >Thank you for this great product! > >I installed Issue Tracker, and it works good, only the notification >doesn't work. Telling to a friend works though. Anonymous has "User >Mailhost" rights. I even added a mail address and an existing username >to the "Always notify" property. No notification. http://sourceforge.net/tracker/index.php?func=detail&aid=699408&group_id=60145&atid=493213 Peter >-- > > > >------------------------------------------------------- >This SF.net email is sponsored by: Etnus, makers of TotalView, The debugger >for complex code. Debugging C/C++ programs can leave you feeling lost and >disoriented. TotalView can help you find your way. Available on major UNIX >and Linux platforms. Try it free. www.etnus.com >_______________________________________________ >Issuetracker-development mailing list >Iss...@li... >https://lists.sourceforge.net/lists/listinfo/issuetracker-development |
From: John S. <J.A...@ex...> - 2003-03-06 13:03:38
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Problem: Issue titles show up as '()' in detail view After having a successful trial with issuetracker under Zope x, I installed Zope 2.6.1 on another machine, exported the issuetracker and installed it in the new Zope. Everything seems fine except that now the titles of each issue do not show up when looking at the detail view of each issue, all I get is a pair of parentheses This happens whether logged in or not, but the problem is not visible when the site is 'viewed' from the Zope management interface - the titles appear correctly. The titles always display fine in list views. Is there a fix for this? Current System:Zope 2.6.1 (source release, python 2.1, linux2), python 2.1.3, darwin6 IssueTrackerProduct: 0.4.9b cheers ---john--- ........................................................................ . John Staplehurst School of Psychology, University of Exeter, UK J.A...@ex... tel: +44 (0) 1392 264624 http://www.macanics.com/ |
From: Peter B. <ma...@pe...> - 2003-03-06 12:42:43
|
At 12:01 2003-03-06 +0100, Stephan Goeldi wrote: >Thank you for this great product! > >I installed Issue Tracker, and it works good, only the notification >doesn't work. Telling to a friend works though. Anonymous has "User >Mailhost" rights. I even added a mail address and an existing username >to the "Always notify" property. No notification. Someone else mentioned this too. Will fix it as soon as I can. Thank you for the reminder. Peter >------------------------------------------------------- >This SF.net email is sponsored by: Etnus, makers of TotalView, The debugger >for complex code. Debugging C/C++ programs can leave you feeling lost and >disoriented. TotalView can help you find your way. Available on major UNIX >and Linux platforms. Try it free. www.etnus.com >_______________________________________________ >Issuetracker-development mailing list >Iss...@li... >https://lists.sourceforge.net/lists/listinfo/issuetracker-development |
From: Stephan G. <go...@go...> - 2003-03-06 11:02:19
|
Thank you for this great product! I installed Issue Tracker, and it works good, only the notification doesn't work. Telling to a friend works though. Anonymous has "User Mailhost" rights. I even added a mail address and an existing username to the "Always notify" property. No notification. -- |
From: Meehan, F. <Fra...@ie...> - 2003-03-03 14:01:04
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Hi Peter, I played with Jtracker e-mail interface, and although it worked fine, I did not felt confortable with the concept. For one, We need the gateway to be usable by any of our users, meaning that the user don't need to know what section, type, is their issue part of, they just need to know about an e-mail address to send their issue to... When the e-mail get's in the system, the user name is simply whatever is left of the "@" of his e-mail. It will be assigned default values for section, type and urgency. Then a group of technician (registered in the notfyables) received and e-mail with a link to the new Issue, and that one of them take ownership of it, and changes it's attributes if need be. About the html, personnally, I would strip it out if present. But overall it should be made very simple for the user, otherwise they will not use it. And with the mail reply function already present in your product, the end user might not even need to access the web interface of the product. Thanks in advance, Francois > -----Original Message----- > From: Peter Bengtsson [mailto:ma...@pe...] > Sent: March 2, 2003 4:54 PM > To: iss...@li... > Cc: Fra...@ie... > Subject: [Issuetracker-development] POP3 and IssueTrackerProduct; what > do you think...? > > > I'm experimenting with adding POP3 capabilities to the > IssueTrackerProduct. > > Since this is just development for the time being I'll settle > with some > simple stuff and no file attachments yet. > > I've had a look at JTracker where the section (or equivalent) > is possibly > defined in the subject line like this: "[database admin] > Login doesn't work" > The IssueTrackerProduct uses default on the properties type, > urgency och > sections which can be relyed on. > I was also thinking of making it possible to define several > incoming email > addresses that can be used. > Suppose you have some sections called Indoors, Outdoors, > Office etc. Then > one should be able to define that all emails to say > ind...@my... should go under the Indoors > section and then > the whole subject line would be the title of the issue. > > What about CC and BCC? Should they be as valid as TO is? and > what should > happen if somebody makes a reply-all where a defined incoming > issue tracker > email is also included? > > How am I supposed to deal with HTML formatted emails? Any suggestions? > > To be honest, I'm not very good with how email works with all > its headers, > so send me lots of suggestions and tips. > > > Peter > > > > ------------------------------------------------------- > This sf.net email is sponsored by:ThinkGeek > Welcome to geek heaven. > http://thinkgeek.com/sf > _______________________________________________ > Issuetracker-development mailing list > Iss...@li... > https://lists.sourceforge.net/lists/listinfo/issuetracker-development > |
From: Peter B. <ma...@pe...> - 2003-03-02 22:09:19
|
I'm experimenting with adding POP3 capabilities to the IssueTrackerProduct. Since this is just development for the time being I'll settle with some simple stuff and no file attachments yet. I've had a look at JTracker where the section (or equivalent) is possibly defined in the subject line like this: "[database admin] Login doesn't work" The IssueTrackerProduct uses default on the properties type, urgency och sections which can be relyed on. I was also thinking of making it possible to define several incoming email addresses that can be used. Suppose you have some sections called Indoors, Outdoors, Office etc. Then one should be able to define that all emails to say ind...@my... should go under the Indoors section and then the whole subject line would be the title of the issue. What about CC and BCC? Should they be as valid as TO is? and what should happen if somebody makes a reply-all where a defined incoming issue tracker email is also included? How am I supposed to deal with HTML formatted emails? Any suggestions? To be honest, I'm not very good with how email works with all its headers, so send me lots of suggestions and tips. Peter |
From: kavitha s. <kav...@ya...> - 2003-03-01 23:29:54
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Hi I have installed IssueTrackerProduct-0.4.9 in Zope 2.5.1& python 2.1.3on linux OS. I created instance & able to see all the screens like AddIssue,List issue....But when I create an issue and click on SAVE ISSUE it is giving error.I am not able to save the issues & view them.but i can see the issues that i created in my admin inteface Issue Tracker instance.Any ideas...?Many Thanks in advance kavitha This is the error I am seeing when try to Save Issue : 'root': <Application instance at 8eb3060>, 'template': <PageTemplateFile instance at 880d660>, 'traverse_subpath': [], 'user': admin}) File /home/devplanet/apptalk/atrc/lib/python/TAL/TALInterpreter.py, line 158, in __call__ File /home/devplanet/apptalk/atrc/lib/python/TAL/TALInterpreter.py, line 191, in interpret File /home/devplanet/apptalk/atrc/lib/python/TAL/TALInterpreter.py, line 523, in do_useMacro File /home/devplanet/apptalk/atrc/lib/python/TAL/TALInterpreter.py, line 191, in interpret File /home/devplanet/apptalk/atrc/lib/python/TAL/TALInterpreter.py, line 406, in do_setGlobal_tal File /home/devplanet/apptalk/atrc/lib/python/Products/PageTemplates/TALES.py, line 247, in evaluate File /home/devplanet/apptalk/atrc/lib/python/Products/PageTemplates/ZRPythonExpr.py, line 49, in __call__ (Info: here.getRoot().title_or_id()) File Python expression "here.getRoot().title_or_id()", line 2, in f File /home/devplanet/apptalk/atrc/lib/python/AccessControl/ZopeGuards.py, line 47, in guarded_getattr TALESError: exceptions.AttributeError on 'None' object has no attribute 'title_or_id' in '<PythonExpr here.getRoot().title_or_id()>', at line 5, column 5 --------------------------------- Do you Yahoo!? Yahoo! Tax Center - forms, calculators, tips, and more |
From: John S. <J.A...@ex...> - 2003-02-25 13:58:03
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On Tuesday, Feb 25, 2003, at 12:06 Europe/London, iss...@li... wrote: > Issuetracker-development -- confirmation of subscription -- request > 428045 > > We have received a request from 144.173.127.4 for subscription of your > email address, <j.a...@ex...>, to the > iss...@li... mailing list. To > confirm the request, please send a message to > iss...@li..., and either: > > - maintain the subject line as is (the reply's additional "Re:" is > ok), > > - or include the following line - and only the following line - in the > message body: > > confirm 428045 > > (Simply sending a 'reply' to this message should work from most email > interfaces, since that usually leaves the subject line in the right > form.) > > If you do not wish to subscribe to this list, please simply disregard > this message. Send questions to > iss...@li.... > > ........................................................................ . John Staplehurst School of Psychology, University of Exeter, UK J.A...@ex... tel: +44 (0) 1392 264624 http://www.macanics.com/ |
From: Peter B. <ma...@pe...> - 2003-02-21 04:20:20
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Just uploaded to CVS: New feature: Added Subscription to issues. See Properties tab to enable this. |