The docs talk about how to set up categories and products, but have no explanation for the intended use of categories.
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This isn't a bug at all. (That the IT developer doesn't care to answer the question in the forum is a problem.)
Categories are for the techs/admin to categorizes the issues - reading the EnterTrack docs will help you understand: http://entertrack.sourceforge.net/wiki/index.php?title=Administrator%27s_Manual:Definitions#Category (That page loads very slowly right now.)
Logged In: YES user_id=720001
It's not a bug in the software, it's something that's lacking in the documentation. Thanks for the link.
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user_id=21914
This isn't a bug at all. (That the IT developer doesn't care
to answer the question in the forum is a problem.)
Categories are for the techs/admin to categorizes the issues
- reading the EnterTrack docs will help you understand:
http://entertrack.sourceforge.net/wiki/index.php?title=Administrator%27s_Manual:Definitions#Category
(That page loads very slowly right now.)
Logged In: YES
user_id=720001
It's not a bug in the software, it's something that's
lacking in the documentation. Thanks for the link.
Logged In: YES
user_id=720001
It's not a bug in the software, it's something that's
lacking in the documentation. Thanks for the link.