Re: [Idart-implementers] Question regarding adding first patient

[Simon K. <si...@ce...>]

Hi Megan

At which point does it become unresponsive? Is it when you click the 'Save'
button on the 'Add new patient' screen?

In the iDART installation folder there should be a file called 'error.log'.
If it not empty please could you attach it to your email as it will help us
diagnose the problem.

Regarding the reports, what kind of customizations would you like to do?
Best regards
Simon

--
Simon Kelly
Technical Manager
Cell-Life
Cape Town, South Africa
+27 (0) 21 469 1111
+27 (0) 21 469 1126 (fax)
+27 (0) 72 231 0096 (mobile)
www.cell-life.org


On Tue, Aug 24, 2010 at 3:04 PM, Megan McCurdy <mrm...@gm...> wrote:

> Hello,
>
> I have downloaded and installed iDART in my computer in order to explore
> its utility for my pharmacy, however, I am having trouble adding patients
> and dispensing medications.  The program crashes without letting me actually
> do this.
>
> I am able to start the program, add clinics, add physicians, and add
> medication classes, but I am unable to add patients. (The program becomes
> non-responsive.)
>
> I look forward to your suggestions on how I might be able to get this to
> work.
>
> Also, how difficult is it to customize the automatic reports iDART
> generates?
>
> Thank you for your assistance!
>
> Megan
>
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