Matteo Rossi - 2014-11-24

Dear user, thank you for your suggestions for iCopy.

  1. You are the first one to report this situation in which a blank page is added to the document. I think that you should check in your scanner driver settings for an option regarding the first page. There might also be some problem in the interaction between the scanner and iCopy. I suggest you make a sample scan of a 2-3 page document (without any sensitive data) and attach here the output document, together with the icopy.log file that you can find either in the iCopy executable folder or in C:\Users\<Your username>\AppData\Local\iCopy.
  2. Here I don't understand your request. Do you mean that you would like to have A4 as a default and instead iCopy defaults to US Legal? By design, after you complete a scan with certain settings, iCopy stores those settings for the next scans. If this doesn't work, then there is a bug, and I'd be glad if you could help me diagnosing the problem. First, try to delete the icopy.settings file (if present) in the iCopy executable folder AND in C:\Users\<Your username>\AppData\Local\iCopy, make a scan with the desired settings, and then restart iCopy. The settings should be the same as in the last scan.

Thank you very much for your help.