When HelpmeICT is not used for an amount of time, or if
creating an issue takes a really long time, your
session is expired and you have to login again. After
login the changes are lost.
How can I adjust the amount of time before a session is
timed-out? Is this an HelpmeICT setting, php variable
or Apache setting?
Logged In: YES
user_id=262952
Solved this by changing the session.gc_maxlifetime in the
php.ini:
(restart httpd after making these changes)
;session.gc_maxlifetime = 1440
; changed from 24 minutes to 4 hours for helmeict
session.gc_maxlifetime = 14400