Menu
▾
▴
#898 No synchronization
Hello,
I installed the last version of GCSM for the first time on my professionnal laptop on Windows 10 with Outlook 365.
When i trie to synchonize my outlook contacts with my google account, it doesn't work.
I have always Warning for each contact.
Tanks for your help
2022-01-04 08:56:46 DBG Check version from Sync
2022-01-04 08:56:46 INF Sync started (Test).
2022-01-04 08:56:46 INF Connecting to Google...
2022-01-04 08:56:46 INF Connecting to Outlook...
2022-01-04 08:56:46 DBG Connected to Outlook: Outlook_2016_or_2019_or_365
2022-01-04 08:56:46 DBG Synchronization options:
2022-01-04 08:56:46 DBG Profile: Test
2022-01-04 08:56:46 DBG SyncOption: GoogleToOutlookOnly
2022-01-04 08:56:46 DBG SyncDelete: True
2022-01-04 08:56:46 DBG PromptDelete: True
2022-01-04 08:56:46 DBG Sync contacts
2022-01-04 08:56:46 DBG SyncContactsFolder: \xxxxxxx@xxxx.com\Contacts\Mes Contacts
2022-01-04 08:56:46 DBG SyncContactsForceRTF: True
2022-01-04 08:56:46 DBG UseFileAs: False
2022-01-04 08:56:46 INF Loading Outlook contacts...
2022-01-04 08:56:46 DBG Outlook Contacts Found: 3
2022-01-04 08:56:46 INF Loading Google Groups...
2022-01-04 08:56:46 INF Loading Google Contacts...
2022-01-04 08:56:47 DBG Loaded Google Contacts.
2022-01-04 08:56:47 DBG Google Contacts Found: 0
2022-01-04 08:56:47 INF Removing Outlook duplicated contacts...
2022-01-04 08:56:47 INF Removing Google duplicated contacts...
2022-01-04 08:56:47 DBG GoogleContacts before removing duplicates: 0
2022-01-04 08:56:47 DBG DEBUG VERSION 4 +++ DEBUG VERSION 4 +++
2022-01-04 08:56:47 DBG Removed Google duplicated contacts.
2022-01-04 08:56:47 DBG GoogleContacts after removing duplicates: 0
2022-01-04 08:56:47 DBG Matching Contacts...
2022-01-04 08:56:47 INF Matching Outlook and Google contacts...
2022-01-04 08:56:47 WRN TEST, Prénom.
2022-01-04 08:56:47 WRN DUCON, Laurent.
2022-01-04 08:56:47 WRN KUIOL, Louis.
2022-01-04 08:56:47 DBG Person Matches Found: 0
2022-01-04 08:56:47 INF Syncing groups...
2022-01-04 08:56:47 INF Syncing contacts...
2022-01-04 08:56:47 INF Sync complete. Synced: 0 out of 3. Deleted: 0. Skipped: 3. Errors: 0.
Sorry, the right log file below :
Can you please try again with latest version 4.1.28 and provide an updated log, if it still occurs?
Hello,
Thanks for your support.
Always the same issue with latest version :
2022-01-28 23:12:01 INF Started application GO Contact Sync Mod (4.1.28) on Microsoft Windows 10 Enterprise (64 bits; 10.0.19043) and Office 2016 / Office 2019 / Office 365 (32-bit)
2022-01-28 23:12:01 INF Detailed log file created in directory: C:\Users\fr20006\AppData\Roaming\GoContactSyncMOD\
2022-01-28 23:12:01 DBG Total allocated memory at application start: 3,193,328
2022-01-28 23:12:07 DBG FillSyncFolderItems - start
2022-01-28 23:12:07 INF Loading Outlook folders...
2022-01-28 23:12:07 DBG Connected to Outlook: Outlook_2016_or_2019_or_365
2022-01-28 23:12:08 INF Loaded Outlook folders.
2022-01-28 23:12:08 DBG Loading settings folders...
2022-01-28 23:12:08 DBG Loading Google Appointments folders...
2022-01-28 23:12:08 INF Connecting to Google...
2022-01-28 23:12:08 DBG Loaded Google Appointments folders
2022-01-28 23:12:08 DBG Loaded settings folders...
2022-01-28 23:12:08 DBG FillSyncFolderItems - finish
2022-01-28 23:12:08 DBG Check version from ShowForm, oldState: Minimized, currentState: Normal
2022-01-28 23:12:08 INF Reading version number from sf.net...
2022-01-28 23:12:11 INF You are using the latest version of GCSM (4.1.28).
2022-01-28 23:12:17 DBG Check version from Sync
2022-01-28 23:12:17 INF Sync started (Test).
2022-01-28 23:12:17 INF Connecting to Google...
2022-01-28 23:12:17 INF Connecting to Outlook...
2022-01-28 23:12:17 DBG Synchronization options:
2022-01-28 23:12:17 DBG Profile: Test
2022-01-28 23:12:17 DBG SyncOption: OutlookToGoogleOnly
2022-01-28 23:12:17 DBG SyncDelete: True
2022-01-28 23:12:17 DBG PromptDelete: True
2022-01-28 23:12:17 DBG Sync contacts
2022-01-28 23:12:17 DBG SyncContactsFolder: \xxxbujol@xxx.com\Contacts\Mes Contacts
2022-01-28 23:12:17 DBG SyncContactsForceRTF: True
2022-01-28 23:12:17 DBG UseFileAs: False
2022-01-28 23:12:17 INF Loading Outlook contacts...
2022-01-28 23:12:17 DBG Outlook Contacts Found: 3
2022-01-28 23:12:17 INF Loading Google Groups...
2022-01-28 23:12:17 INF Loading Google Contacts...
2022-01-28 23:12:17 DBG Loaded Google Contacts.
2022-01-28 23:12:17 DBG Google Contacts Found: 0
2022-01-28 23:12:17 INF Removing Outlook duplicated contacts...
2022-01-28 23:12:17 INF Removing Google duplicated contacts...
2022-01-28 23:12:17 DBG GoogleContacts before removing duplicates: 0
2022-01-28 23:12:17 DBG DEBUG VERSION 4 +++ DEBUG VERSION 4 +++
2022-01-28 23:12:17 DBG Removed Google duplicated contacts.
2022-01-28 23:12:17 DBG GoogleContacts after removing duplicates: 0
2022-01-28 23:12:17 DBG Matching Contacts...
2022-01-28 23:12:17 INF Matching Outlook and Google contacts...
2022-01-28 23:12:17 WRN TEST, Prénom.
2022-01-28 23:12:17 WRN DUCON, Laurent.
2022-01-28 23:12:17 WRN KUIOL, Louis.
2022-01-28 23:12:17 DBG Person Matches Found: 0
2022-01-28 23:12:17 INF Syncing groups...
2022-01-28 23:12:17 INF Syncing contacts...
2022-01-28 23:12:17 INF Sync complete. Synced: 0 out of 3. Deleted: 0. Skipped: 3. Errors: 0.
2022-01-28 23:12:17 DBG Disconnecting from Outlook...
2022-01-28 23:12:17 DBG Total allocated memory before collection: 4,113,712
2022-01-28 23:12:18 DBG Total allocated memory after collection: 2,596,008
2022-01-28 23:12:18 DBG Disconnected from Outlook