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#852 Error - Object reference not set to an instance of an object.

closed
Stru.be
2022-01-28
2021-08-05
No

Dear Madam/Sir,
It's been a long time (3 to 4 versions back) that I started getting the following message and can not get my contacts synchronised between GMail contacts and MS Outlook.

2021-08-05 18:50:37 | Error | Error syncing contact Giannopoulos, Periklis: Object reference not set to an instance of an object.
2021-08-05 18:50:37 | Error | Sync failed.

It happened with previous contacts, before sync process stopped at the above contact (previous in alphabetical order) and I deleted those from MS Outllook (Office 365 version installed on my PC). But every time I run sync process this error appears for another contact. I can not go on deleting. Also those deleted did not "appear" again after synchronizing.

I am attaching the latest log file.

Thank you very much for your help.
Nikos Diamantaras

1 Attachments

Discussion

  • NIKOS DIAMANTARAS

    Any news???

     
  • Stru.be

    Stru.be - 2021-09-08
    • status: open --> pending
    • assigned_to: Stru.be
     
  • NIKOS DIAMANTARAS

    **Hi,

    With version 4.1.12 it did not work. See attached log file log20210909.txt**

    2021-09-09 18:34:38 | Information | Sync started (DefaultNAD-HP).
    2021-09-09 18:34:38 | Information | Connecting to Google...
    2021-09-09 18:34:39 | Information | Connecting to Outlook...
    2021-09-09 18:34:39 | Information | Loading Outlook contacts...
    2021-09-09 18:34:39 | Information | Loading Google Groups...
    2021-09-09 18:34:39 | Information | Loading Google Contacts...
    2021-09-09 18:34:42 | Information | Removing Outlook duplicated contacts...
    2021-09-09 18:35:01 | Information | Removing Google duplicated contacts...
    2021-09-09 18:35:01 | Information | Matching Outlook and Google contacts...
    2021-09-09 18:38:43 | Information | Outlook default time zone: GTB Standard Time
    2021-09-09 18:38:43 | Information | Google default time zone: Europe/Athens
    2021-09-09 18:38:43 | Information | Loading Google appointments...
    2021-09-09 18:38:43 | Information | Removing Outlook duplicated appointments...
    2021-09-09 18:38:47 | Information | Removing Google duplicated appointments...
    2021-09-09 18:38:47 | Information | Loading Outlook appointments...
    2021-09-09 18:38:47 | Information | Matching Outlook and Google appointments...
    2021-09-09 18:38:52 | Information | Syncing groups...
    2021-09-09 18:38:52 | Information | Syncing contacts...
    2021-09-09 18:38:54 | Information | Updated Outlook contact from Google: "Karveleas, Sotiris".
    2021-09-09 18:38:55 | Information | Updated Outlook contact from Google: "Kaloudis (Alea), Vasilis".
    2021-09-09 18:38:56 | Information | Updated Outlook contact from Google: "Katsikaris, Dimitrios".
    2021-09-09 18:38:57 | Information | Updated Outlook contact from Google: "Karaiskou, Sergia".
    2021-09-09 18:38:58 | Information | Updated Outlook contact from Google: "Koulakoglou, John".
    2021-09-09 18:38:58 | Information | Updated Outlook contact from Google: "Skamangos, Thodoris".
    2021-09-09 18:38:59 | Information | Updated Outlook contact from Google: "Koutalidis, Panagiotis".
    2021-09-09 18:39:00 | Information | Updated Outlook contact from Google: "Stefanatou, Mary Αποθ. Μεταμόρφ.".
    2021-09-09 18:39:01 | Information | Updated Outlook contact from Google: "Mpramos, Konstantinos Φορτηγ".
    2021-09-09 18:39:27 | Error | Error syncing contact AXAN Synergy
    Zymarakis, Dimitris: Object reference not set to an instance of an object.

    ***At this point the system request from me to decide whether to keep the Outlook Entry or the Google Entry, which actually seem to be exactly the same. The Sync fails whatever option I choose ie Keep Outlook, or Keep Google or Skip.

    2021-09-09 18:39:27 | Error | Sync failed.
    2021-09-09 18:39:27 | Information | Reading version number from sf.net...

    So I downloaded and installed version 4.1.13
    It seems to work fine for the Contacts but it has some problems in Calendar.

    *2021-09-09 19:28:11 | Information | Updated Google contact from Outlook: "Zervas, Nikos".
    2021-09-09 19:28:11 | Information | Deleted Outlook contact: "Markopoulos, Alexandros ACCOUNTS".
    2021-09-09 19:28:12 | Information | Updated Google contact from Outlook: "Vaitsis, Vaios".
    2021-09-09 19:28:12 | Information | Deleted Outlook contact: "Wu, Yi".
    2021-09-09 19:28:12 | Information | Deleted Outlook contact: "UK, Koula Mangou".
    2021-09-09 19:28:13 | Information | Deleted Outlook contact: "Hamalidou, Eleni (Lena)".
    2021-09-09 19:28:13 | Information | Deleted Outlook contact: "Mavromatopoulou, Sofia".
    2021-09-09 19:28:13 | Information | Deleted Google contact: "Lambros Paschos".
    2021-09-09 19:28:13 | Information | Deleted Google contact: "Pashalis Petalas".
    2021-09-09 19:28:14 | Information | Syncing appointments...
    2021-09-09 19:28:14 | Warning | Error saving new Google appointment Ach N Diamantaras R.I.P. - 10/22/2016 6:45:00 PM Recurrence:
    Exception: Google.Apis.Requests.RequestError
    You need to have writer access to this calendar. [403]
    Errors
    Message[You need to have writer access to this calendar.
    Location[ - ] Reason[requiredAccessLevel] Domain[calendar]
    ]


    2021-09-09 19:28:14 | Error | GoogleAppointment must have a valid Id
    2021-09-09 19:28:14 | Error | Sync failed.
    2021-09-09 19:28:14 | Information | Reading version number from sf.net...

    I also attach the appropriate log file. log20210909 4.1.13.txt

    I am looking forward to hear from you.

    Thank you
    Nikos Diamantaras

     
  • Stru.be

    Stru.be - 2021-09-25

    A new version has released, please update to latest version 4.1.13
    https://sourceforge.net/projects/googlesyncmod/files/Releases/4.1.13/

    that should fix the problem

     
  • Florian Saller

    Florian Saller - 2021-10-21

    is this fixed? If not, can you try again with latest version 4.1.20 and send the logs if still not working?

     
  • Florian Saller

    Florian Saller - 2022-01-28
    • status: pending --> closed
     

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