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#819 Could not connect to Microsoft Outlook
Hello, I had been using GCSM for a long time, and it was great. However, recently (and I'm very sorry, I don't know what exactly triggered it as I was very busy at the time) it started giving this error. I've tried reinstalling GCSM and resetting matches, but to no avail. I tried the procedure linked in the message, but that didn't help either. The only thing I haven't done is completely reinstall Office, as that's completely unfeasible (I use OneDrive and have far to much stuff on it to reinstall). Is there anything else to fix this? And do I actually need to uninstall OneDrive?
The error log is:
FIRST CHECK IF THIS ERROR HAS ALREADY BEEN REPORTED!
IF THE PROBLEM STILL EXISTS WRITE AN ERROR REPORT
GCSM VERSION: 3.11.17
OUTLOOK VERSION: OutlookUnknownVersion
OS VERSION: Microsoft Windows 10 Home Single Language (64-bit; 10.0.19042)
ERROR MESAGE:
Could not connect to 'Microsoft Outlook'.
You have Office 2016 / Office 2019 / Office 365 installed.
Please read FAQ (https://sourceforge.net/p/googlesyncmod/faq/2016/05/fixing-office-installation/) and fix your Office installation
ERROR MESAGE STACK TRACE:
at GoContactSyncMod.Synchronizer.CreateOutlookNamespace() in .\Synchronizer.cs:line 631
at GoContactSyncMod.Synchronizer.CreateOutlookInstanceHelper() in .\Synchronizer.cs:line 661
at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in .\Synchronizer.cs:line 687
at GoContactSyncMod.SettingsForm.FillSyncFolderItems() in .\SettingsForm.cs:line 268
Hi,
The same happens to me.
2021-07-15 10:40:52 | Information | Sync started (Default_MAESTRA).
2021-07-15 10:40:52 | Information | Connecting to Google...
2021-07-15 10:40:53 | Information | Connecting to Outlook...
2021-07-15 10:40:53 | Information | Cannot connect to Outlook, creating new instance....
2021-07-15 10:40:53 | Error | Cannot connect to Outlook.
Please restart GO Person Sync Mod and try again. If error persists, please inform developers on SourceForge.
2021-07-15 10:40:53 | Error | Sync failed.
2021-07-15 10:40:53 | Information | Reading version number from sf.net...
Using Go Contact Sync Mod 4.1.10, Microsoft 365 on Windows 10 21H1