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#815 Contacts Won't Copy to Outlook

open
nobody
None
2021-04-30
2021-04-30
Jco61
No

I deleted my contacts in Outlook with the intent of re-syncing my computer but the contacts will not sync. The last line in the log is shown below that shows Skipped 332. Those are my contacts:

2021-04-30 11:59:33 | Information | Sync complete. Synced: 56 out of 390. Deleted: 0. Skipped: 332. Errors: 0.****

I uninstalled GCSM and deleted remaining installation files ("...Program Files (x86)\GO Contact Sync Mod" & "...AppData\Roaming\GoContactSyncMOD"). Then I reinstalled the application and made sure the logfile was deleted. Then I ran the program. The Calendar copied over but the contacts did not.

My settings are set for GoogleToOutlook Only.
How can I FORCE the contacts to copy over to Outlook?

1 Attachments

Discussion

  • Jco61

    Jco61 - 2021-04-30

    Just an added note! The logfile indicates that the contacts are deleted from Google, however, they are not. I verified all contacts are in Google, therefore, I need a simple way to reset what GCSM thinks is in Google so that it will detect it and copy it to Outlook.
    Thanks

     
  • Jco61

    Jco61 - 2021-04-30

    I finally got this to sync properly, but what I did makes no sense. Hope you can explain it.
    1) I Revoked Authentication, synced and nothing changed.
    2) I Selected "Reset Matches", but this time I answered No to both questions. When I synced, everything worked out okay. Log is attached!

    Maybe you can explain?

     

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