#1032 Bug Report – “Suffix” Field & “Notes” Encoding Issues in GO Contact Sync Mod

[BOZIO-MADE Raphaël]

Hello GO Contact Sync Mod Team,
I hope you’re doing well. I’ve been evaluating GO Contact Sync Mod (v4.2.1, Windows 11, Outlook 365) and have identified two critical issues that severely impact my workflow. I use Outlook as my single source of truth for over 2 000 contacts and rely on your tool to mirror those records exactly in Google Contacts. Below is a detailed report.
1. “Suffix” Field Is Ignored by Google
— In Outlook, I frequently use the Suffix field (e.g., “Jr.”, “III”, department codes) to distinguish contacts with identical last names. GO Contact Sync Mod correctly reads the Outlook Suffix, but Google Contacts:
• Does not incorporate the Suffix into the “File As” or “Name” fields.
• Fails to treat the Suffix as part of the matching key, so contacts that are unique in Outlook (same Last Name, different Suffix) get merged or flagged as duplicates in Google.
— Expected Behavior: Preserve the Outlook Suffix in Google’s “Name” or “File As” fields, or allow an option to append it to the First Name for accurate matching.
2. “Notes” Field Loses Special Characters & Emojis
— My Outlook contact Notes contain extensive free-text, including French accents, currency symbols, typographic quotes, mathematical superscripts, and emojis. Examples:
• Original in Outlook:
– “Rencontré dans un 2ème temps”
– “Budget : 10€ – 20 £”
– “Température : 20°C”
– “Équipe – Être – Übach”
– “R & D”
– “🤣👌😭”
• After sync to Google Contacts, these appear as HTML entities or numeric codes:
– “Rencontré dans un 2ème temps”
– “Budget : 10€00 – 20£00”
– “Température : 20°C”
– “Équipe – Être – Übach”
– “R & D”
– “🤣👌😭”
— I tested with Force RTF Contacts both on and off; the Notes field still gets HTML-encoded instead of retaining raw UTF-8 characters. Google Contacts then displays the numeric entities literally, which makes the Notes unreadable and undermines free-text use.
— Expected Behavior: Treat the Notes field as true “plain text” (UTF-8) and transfer all Unicode characters (accents, symbols, emojis) intact without converting them to HTML entities.
Environment & Repro Steps
• GO Contact Sync Mod v4.2.1 on Windows 11 Pro
• Microsoft Outlook 365 (desktop)
• Gmail / Google Contacts (consumer account)
1. Create or edit a contact in Outlook, using Suffix and special characters in Notes.
2. Run a sync with “Merge Outlook Wins” (or “Outlook to Google Only”).
3. Inspect the synced contact in Google Contacts.
Impact
These two issues prevent me from:
• Keeping distinct contacts uniquely identified by Suffix
• Maintaining accurate, human-readable Notes in Google (critical for reference on mobile apps)
Request
Would you please investigate and address:
1. Mapping of Outlook’s Suffix into Google Contacts’ name or file-as fields for matching and display.
2. Proper Unicode transfer of the Notes field without HTML entity conversion (a true UTF-8 plain-text mode).
I’m happy to provide log excerpts or screenshots if it helps. Thank you for creating and maintaining this valuable tool. I look forward to any fixes or workarounds you can suggest.
Best regards,
Raphaël (France)

[BOZIO-MADE Raphaël]

Sorry, it didn't work well with what I've posted for you...
The examples shown for "after sync in Google" are here correctly reported, instead of what I wrote in my message with HTML codes as they appear in Google!
You'll find attached image of reality!