#1413 Error: GCSM and Outlook started bij different user

[Marc De Smet]

I only sync contacts (no appointments). The outlook contact folder field in GCSM is empty. Two error msgs are given: Outlook contact folder is not selected or invalid! and GCSM and Outlook started bij different users. Using Task Manager - Details I see that both GOContactsync. exe and OUTLOOK.exe have been started by same user. This problem occurs since a few weeks (before it worked flawlessly for several months) so it may be connected to last version.

[Marc De Smet]

Further information. I reboot my P daily. The last few days I see I do not get this error message a few minutes after booting, but many hours later. It looks at GCSM works fine for first (and maybe second) sync. But then the error appears agin

[Marc De Smet]

I see now that both OUTLOOK and GoContactSynd are started by same user, but Outlook is started normally and Gocontactsync is elevated (started as administrator). I do not see how GCDM is started (it is NOT in startup programs and not in task scheduler). How can I change the automatic startup of GCSM so it will start as normal user?

[Marc De Smet]

Problem seens to be that definition in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
defines GCSM for Windows server and not for Windows 10 or 11. This entry is greyed out and cannot be changed. I seems the task was created on an older Windows version and isn't fully compatible with Windows 11.

[Florian Saller]

Hmm, but it runs fine on my Win10 and now Win11. Why shouldn't it run properly with this setting? And what is your advice, how to replace this setting?