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#1404 Error: The service people has thrown an exception. HttpStatusCode is Forbidden. No error message was specified.

closed
None
2025-02-01
2025-01-29
Squire
No

Started yesterday when I attempt to sync contacts and appointments in 4.1.33:

2025-01-29 17:43:09 | Information | Sync started (Personal Folders).
2025-01-29 17:43:09 | Information | Connecting to Google...
2025-01-29 17:43:10 | Information | Connecting to Outlook...
2025-01-29 17:43:10 | Information | Loading Outlook contacts...
2025-01-29 17:43:10 | Information | Loading Google Groups...
2025-01-29 17:43:10 | Error | The service people has thrown an exception. HttpStatusCode is Forbidden. No error message was specified.
2025-01-29 17:43:10 | Error | Sync failed.
2025-01-29 17:43:10 | Information | Reading version number from sf.net...

1 Attachments

Discussion

  • Florian Saller

    Florian Saller - 2025-02-01
    • status: open --> pending
    • assigned_to: Florian Saller
     
  • Florian Saller

    Florian Saller - 2025-02-01

    Can you try again with latest version? I updated the Google APIs. Maybe you need to reset your oauth registration and trigger again (allow GCSM access to your Google contacts and appointment, this also changed recently9

     
  • Squire

    Squire - 2025-02-01

    After trying the new version and revoking and renewing my authentication I discovered the sync was failing due to my VPN client. It never occurred to me that was the problem because I've been running GCSM and the VPN for over a year.

    Added GCSM to my VPN's split tunnel and all is well again.

    I sincerely apologize for wasting your time.

     
  • Florian Saller

    Florian Saller - 2025-02-01
    • status: pending --> closed
     

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