#1399 Cannot connect to Google, please check for available internet connection and proxy settings if applicable: Error Loading Google Contacts. Cannot connect to Google.

[Gilad Bandel]

I constantly receive this error:
2024-07-25 18:24:43 | Information | Sync started (Default_GILAD-LAPTOP-LA).
2024-07-25 18:24:43 | Information | Connecting to Google...
2024-07-25 18:24:43 | Information | Connecting to Outlook...
2024-07-25 18:24:43 | Information | Loading Outlook contacts...
2024-07-25 18:24:43 | Information | Loading Google Groups...
2024-07-25 18:24:44 | Information | Loading Google Contacts...
2024-07-25 18:25:32 | Information | Removing Outlook duplicated contacts...
2024-07-25 18:35:14 | Information | Removing Google duplicated contacts...
2024-07-25 18:35:16 | Information | Matching Outlook and Google contacts...
2024-07-25 23:13:50 | Warning | Cannot connect to Google, please check for available internet connection and proxy settings if applicable: Error Loading Google Contacts. Cannot connect to Google.
Please ensure you are connected to the internet. If you are behind a proxy, change your proxy configuration!
Error accessing feed

Network works fine!

[Paul Guantonio]

I have the same problem. For sure the internet is connected. My system is Windows 11 Pro with Norton Deluxe and Firefox if any of this makes any difference. I do not see any indication that Norton has blocked the port in History. Windows Security and Defender are turned off.

[Florian Saller]

can you please try with newest version again?

[Chuck Holland]

I think your default browser must be Chrome. I installed the latest software today for the first time and had this problem. I have Win11 Pro, Microsoft Defender, Firefox. I turned off the firewall, but I still had the same error. I uninstalled GO Contact Sync, then I set my default browser to Chrome from Firefox. I reinstalled GO C S and was able to connect and sync. I reset my default browser to Firefox and GO C S sync'd.