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#1389 Shutdown during contact sync

closed
None
2025-02-02
2023-11-02
Alden Zecha
No

GCSM shutsdown without warning or notice when syncing contacts. This only started in the past month or so. Program log says it completes matching contacts and says it has synced all contacts and then fails. Final entry in the log before the shutdown is (I've replace the name with XXX):
2023-11-02 11:39:45 DBG Syncing contact 2626 of 2626: XXX, XXX

However the contacts are NOT yet synced (I can see changes) which I acknowledge with deletion prompts during the job. This shutdown completely stops the program. It is not just terminating the job.

The program runs fine if I only sync appointments. It fails if I run either only contact sync or try to sync both appointments and contacts at the same time.

Also I have noted that the final contact name (#2626 of 2626) seems to change every time I attempt this, however the number of contacts remains constant. So I do not think that this is triggered by some detail of that final contact.

This may be related to ticket #1383.

Discussion

  • Alden Zecha

    Alden Zecha - 2024-02-03

    I realized that I didn't mention that this is in version 4.1.33 and I didn't see this in previous versions.

     
  • Audrey

    Audrey - 2024-10-06

    Same here. Any news?

     
  • Alden Zecha

    Alden Zecha - 2024-12-07

    Just tested this on a Win 11 machine and it has the same behavior as on the Win 10 machine, so is still failing.

     
  • Florian Saller

    Florian Saller - 2025-02-01
    • status: open --> pending
    • assigned_to: Florian Saller
     
  • Florian Saller

    Florian Saller - 2025-02-01

    can you try again with latest version? I updated the Google API

     
  • Alden Zecha

    Alden Zecha - 2025-02-01

    Was just able to successfully sync contacts only using v4.1.33 on a Win11 computer. Thanks for the fix.

     
  • Florian Saller

    Florian Saller - 2025-02-02
    • status: pending --> closed
     

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