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#1335 Cannnot Connect to Google

closed
None
2024-04-13
2022-02-01
JD1T
No

Hello, I am having this error in the last few versions. I am now in 4.1.28

Unchecked Only Sync When Idle,
Merge Outllook Wins(but is does not matter)
Only happens when Sync contacts is selected. If I only choose calendar all is ok. Also look at how long it is taking.

2022-02-01 08:45:45 | Information | Sync started (Default_XXXXXXNAMEXXXX).
2022-02-01 08:45:45 | Information | Connecting to Google...
2022-02-01 08:45:45 | Information | Connecting to Outlook...
2022-02-01 08:45:45 | Information | Loading Outlook contacts...
2022-02-01 08:45:45 | Information | Loading Google Groups...
2022-02-01 08:45:46 | Information | Loading Google Contacts...
2022-02-01 08:46:09 | Information | Removing Outlook duplicated contacts...
2022-02-01 08:49:11 | Information | Removing Google duplicated contacts...
2022-02-01 08:49:12 | Information | Matching Outlook and Google contacts...
2022-02-01 15:05:39 | Warning | Cannot connect to Google, please check for available internet connection and proxy settings if applicable: Error Loading Google Contacts. Cannot connect to Google.
Please ensure you are connected to the internet. If you are behind a proxy, change your proxy configuration!
Error accessing feed

Discussion

  • Florian Saller

    Florian Saller - 2022-02-03
    • status: open --> pending
    • assigned_to: Florian Saller
     
  • Florian Saller

    Florian Saller - 2022-02-03

    Can you try to reset your Google Authentication and re-authenticate?

     
  • JD1T

    JD1T - 2022-02-03

    I already did... keep in mind that if I uncheck sync contacts I do not get this error..

     
  • JD1T

    JD1T - 2022-03-23

    Hello, any news on this?

     
  • Benedikt

    Benedikt - 2022-04-30

    2022-04-30 02:48:47 | Information | Sync started (Default_MSI).
    2022-04-30 02:48:47 | Information | Connecting to Google...
    2022-04-30 02:48:48 | Information | You are using the latest version of GCSM (4.1.28).
    2022-04-30 02:49:00 | Information | Connecting to Outlook...
    2022-04-30 02:49:00 | Information | Loading Outlook contacts...
    2022-04-30 02:49:00 | Information | Loading Google Groups...
    2022-04-30 02:49:00 | Information | Loading Google Contacts...
    2022-04-30 02:49:02 | Information | Removing Outlook duplicated contacts...
    2022-04-30 02:49:14 | Information | Removing Google duplicated contacts...
    2022-04-30 02:49:14 | Information | Matching Outlook and Google contacts...
    2022-04-30 02:51:35 | Warning | Cannot connect to Google, please check for available internet connection and proxy settings if applicable: Error Loading Google Contacts. Cannot connect to Google.
    Please ensure you are connected to the internet. If you are behind a proxy, change your proxy configuration!
    Error accessing feed

     
  • JD1T

    JD1T - 2022-05-03

    I still have the same isssue and ONLY happens when Sync Contacts is selected. I you do only Appointments you do not get this error. I have not been able to sync contacts for months now.

    Already authenticated and re-authenticated.. changed version and same issue, tried 4.1.25 up to 4.1.28

     
  • Benedikt

    Benedikt - 2022-05-17

    Issue still persists. I do have access to Internet and no proxy or other connectivity problem.
    2022-05-17 17:19:23 | Warning | Cannot connect to Google, please check for available internet connection and proxy settings if applicable: Error Loading Google Contacts. Cannot connect to Google.
    Please ensure you are connected to the internet. If you are behind a proxy, change your proxy configuration!
    Error accessing feed.

     
  • JD1T

    JD1T - 2022-07-06

    Nothing with this issue? Anyone find a solution?

     
  • JD1T

    JD1T - 2022-08-02

    This is still unsolved. If I reset matches.. it takes hours to do with tons of contact issues but this error does not show until the second or third sync after that.

    If I only do Calendar (appointment) syncs there are no errors or issues..

    Already on version 4.1.31

    9 thousand contacts.. no issues until the versions this year.

    J

     
  • JD1T

    JD1T - 2023-03-27

    On 4.1.33 same situation.

    2023-03-27 08:36:04 | Information | Connecting to Google...
    2023-03-27 08:36:04 | Information | Connecting to Outlook...
    2023-03-27 08:36:04 | Information | Loading Outlook contacts...
    2023-03-27 08:36:05 | Information | Loading Google Groups...
    2023-03-27 08:36:05 | Information | Loading Google Contacts...
    2023-03-27 08:36:22 | Information | Removing Outlook duplicated contacts...
    2023-03-27 08:39:04 | Information | Removing Google duplicated contacts...
    2023-03-27 08:39:06 | Information | Matching Outlook and Google contacts...
    2023-03-27 09:04:05 | Warning | Cannot connect to Google, please check for available internet connection and proxy settings if applicable: Error Loading Google Contacts. Cannot connect to Google.
    Please ensure you are connected to the internet. If you are behind a proxy, change your proxy configuration!
    Error accessing feed

    This time only contact sync, Google Wins setting.

    If I do only appointments.. no errors.

     
  • Florian Saller

    Florian Saller - 2024-04-13

    no response, so I consider it as closed

     
  • Florian Saller

    Florian Saller - 2024-04-13
    • status: pending --> closed
     

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