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#1330 error finding contacts in outlook

open
nobody
None
2022-03-25
2022-01-12
giorgiom
No

GoContact syncmode prompt that a contact is missing in outlook and if it should cancel in Google aswell.
But it does exist in outlook. It keeps doing this error, always with different contacts (so I immagine is not a problem of a specific contact) . Thank you for help. I attach the message and the log

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Discussion

  • Matt Ricketts

    Matt Ricketts - 2022-03-01

    I too am having this issue. Contacts that do not and have never existed within Outlook are being prompted to be deleted within Google. If I run a Reset Matches and immediately follow it with a Sync, I will get the prompts to delete Google contacts that supposedly no longer exist in Outlook. Yet they never have existed there.

    And if I choose Delete Google, the contact is never deleted. It would appear that I am getting this Delete Prompt for every single Google Only contact too

     

    Last edit: Matt Ricketts 2022-03-01
  • Nicole Groesslova

    The same issue here. I am using MS Outlook 2010. The GGSM is trying to sync contacts, and during the sync he pop-up with the resolution - and defines, that the Outlook contact is missing - WRONG. This is not true, the contact still exist in the Outlook - I stopped the Sync and double checked. So the main problem is, that the GCSM is thinking, that the correct contact in Outlook is deleted/missing (or he cannot find or access it) during synchronization. What coud be the reason of this? Some ie. antivirus (using ESET) or problem in code?
    Could you please help? This leads to missing and doubled contacts :-(. Thank you

     

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