GO Contact Sync Mod / Bugs / #1277 Sync fails every time

Scott - 2021-05-16

Log file attached

log20210516.txt

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Mike Cowlishaw - 2021-05-25

I have a similar problem; this on Windows 7:

2021-05-25 07:55:36 | Warning | Cannot connect to Google, please check for available internet connection and proxy settings if applicable: The remote server returned an error: (401) Unauthorized.
{ "error": { "code": 401, "message": "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.",
"status": "UNAUTHENTICATED"
}
}

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Ronny - 2021-06-09

Hi,

this looks like a authentication / internet connection problem. Can you click on revoke authentication and authenticate against google again (@Mike)?

Last edit: Ronny 2021-06-09

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Mike Cowlishaw - 2021-06-09

That worked. Many thanks!!

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Ronny - 2021-06-09

@Scott
Did you try to uninstall office completely and reinstall it?

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- Scott - 2021-06-09
  
  Hi Ronny,
  
  I've uninstalled GSM and updated to the latest version. I've also revoked
  and re-authenticated Google permissions. So far it seems to be working.
  
  Thanks,
  
  Scott
  
  On Wed, 9 Jun 2021, 18:47 Ronny, big-r@users.sourceforge.net wrote:
  
  @Scott
  Did you try to uninstall office completely and reinstall it?
  
  [bugs:#1277] https://sourceforge.net/p/googlesyncmod/bugs/1277/ Sync
  fails every time*
  
  Status: open
  Created: Sun May 16, 2021 04:28 PM UTC by Scott
  Last Updated: Wed Jun 09, 2021 12:17 PM UTC
  Owner: nobody
  
  Sync fails every time. GCSM is up to date, Outlook 365 is up to date. No
  difference following a PC restart. No recent significant changes except
  usual Windows 10 and Office 365 updates.
  Log below:
  
  2021-05-16 17:12:48 DBG FillSyncFolderItems - start
  2021-05-16 17:12:48 INF Loading Outlook folders...
  2021-05-16 17:12:48 DBG CreateOutlookApplication (0x800401E3), number of
  started processes: 0
  2021-05-16 17:12:49 DBG Connected to Outlook: Outlook_2016_or_2019_or_365
  2021-05-16 17:12:54 DBG Exception
  System.Runtime.InteropServices.COMException (0x80004005): The operation
  failed.
  at
  Microsoft.Office.Interop.Outlook.NameSpaceClass.GetDefaultFolder(OlDefaultFolders
  FolderType)
  at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in
  .\Synchronizer.cs:line 694
  2021-05-16 17:12:54 ERR Could not connect to 'Microsoft Outlook'. Make
  sure Outlook 2003 or above version is installed and running.
  2021-05-16 17:12:54 DBG Exception
  System.NotSupportedException: Could not connect to 'Microsoft Outlook'.
  Make sure Outlook 2003 or above version is installed and running. --->
  System.Runtime.InteropServices.COMException: The operation failed.
  at
  Microsoft.Office.Interop.Outlook.NameSpaceClass.GetDefaultFolder(OlDefaultFolders
  FolderType)
  at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in
  .\Synchronizer.cs:line 694
  --- End of inner exception stack trace ---
  at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in
  .\Synchronizer.cs:line 760
  at GoContactSyncMod.SettingsForm.FillSyncFolderItems() in
  .\SettingsForm.cs:line 268
  2021-05-16 17:12:54 ERR Sync failed.
  2021-05-16 17:12:54 INF Reading version number from sf.net...
  2021-05-16 17:12:54 DBG Loading settings folders...
  2021-05-16 17:12:54 DBG Loading Google Appointments folders...
  2021-05-16 17:12:54 INF Connecting to Google...
  2021-05-16 17:12:55 INF GO Contact Sync Mod
  2021-05-16 17:12:55 DBG Loaded Google Appointments folders
  2021-05-16 17:12:55 DBG Loaded settings folders...
  2021-05-16 17:12:55 DBG FillSyncFolderItems - finish
  2021-05-16 17:12:55 DBG contactFoldersComboBox.SelectedIndex: -1
  2021-05-16 17:12:55 DBG contactFoldersComboBox.Items.Count: 0
  2021-05-16 17:12:55 DBG FillSyncFolderItems - start
  2021-05-16 17:12:55 DBG Check version from ShowForm, oldState: Minimized,
  currentState: Normal
  2021-05-16 17:12:55 INF Reading version number from sf.net...
  2021-05-16 17:12:55 ERR At least one Outlook contact folder is not
  selected or invalid!
  2021-05-16 17:12:55 DBG Exception
  System.Exception: At least one Outlook contact folder is not selected or
  invalid!
  at GoContactSyncMod.SettingsForm.Sync() in .\SettingsForm.cs:line 712
  2021-05-16 17:12:55 ERR Sync failed.
  2021-05-16 17:12:55 INF Reading version number from sf.net...
  2021-05-16 17:12:57 INF Version of GCSM is uptodate.
  2021-05-16 17:12:59 INF Version of GCSM is uptodate.
  ------------------------------
  
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  Related
  
  Bugs: ~~#1277~~
  
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Ronny - 2021-06-09

assigned_to: Ronny
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- Scott - 2021-06-11
  
  Hi Ronny,
  
  Same thing occurred again this morning. Log attached. Any advice?
  
  Thanks,
  
  Scott
  
  From: Ronny big-r@users.sourceforge.net
  Sent: 09 June 2021 18:48
  To: [googlesyncmod:bugs] 1277@bugs.googlesyncmod.p.re.sourceforge.net
  Subject: [googlesyncmod:bugs] #1277 Sync fails every time
  
  assigned_to: Ronny
  
  [bugs:#1277] https://sourceforge.net/p/googlesyncmod/bugs/1277/ Sync
  fails every time
  
  Status: open
  Created: Sun May 16, 2021 04:28 PM UTC by Scott
  Last Updated: Wed Jun 09, 2021 05:47 PM UTC
  Owner: Ronny
  
  Sync fails every time. GCSM is up to date, Outlook 365 is up to date. No
  difference following a PC restart. No recent significant changes except
  usual Windows 10 and Office 365 updates.
  Log below:
  
  2021-05-16 17:12:48 DBG FillSyncFolderItems - start
  2021-05-16 17:12:48 INF Loading Outlook folders...
  2021-05-16 17:12:48 DBG CreateOutlookApplication (0x800401E3), number of
  started processes: 0
  2021-05-16 17:12:49 DBG Connected to Outlook: Outlook_2016_or_2019_or_365
  2021-05-16 17:12:54 DBG Exception
  System.Runtime.InteropServices.COMException (0x80004005): The operation
  failed.
  at
  Microsoft.Office.Interop.Outlook.NameSpaceClass.GetDefaultFolder(OlDefaultFo
  lders FolderType)
  at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in
  .\Synchronizer.cs:line 694
  2021-05-16 17:12:54 ERR Could not connect to 'Microsoft Outlook'. Make sure
  Outlook 2003 or above version is installed and running.
  2021-05-16 17:12:54 DBG Exception
  System.NotSupportedException: Could not connect to 'Microsoft Outlook'. Make
  sure Outlook 2003 or above version is installed and running. --->
  System.Runtime.InteropServices.COMException: The operation failed.
  at
  Microsoft.Office.Interop.Outlook.NameSpaceClass.GetDefaultFolder(OlDefaultFo
  lders FolderType)
  at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in
  .\Synchronizer.cs:line 694
  --- End of inner exception stack trace ---
  at GoContactSyncMod.Synchronizer.CreateOutlookInstance() in
  .\Synchronizer.cs:line 760
  at GoContactSyncMod.SettingsForm.FillSyncFolderItems() in
  .\SettingsForm.cs:line 268
  2021-05-16 17:12:54 ERR Sync failed.
  2021-05-16 17:12:54 INF Reading version number from sf.net...
  2021-05-16 17:12:54 DBG Loading settings folders...
  2021-05-16 17:12:54 DBG Loading Google Appointments folders...
  2021-05-16 17:12:54 INF Connecting to Google...
  2021-05-16 17:12:55 INF GO Contact Sync Mod
  2021-05-16 17:12:55 DBG Loaded Google Appointments folders
  2021-05-16 17:12:55 DBG Loaded settings folders...
  2021-05-16 17:12:55 DBG FillSyncFolderItems - finish
  2021-05-16 17:12:55 DBG contactFoldersComboBox.SelectedIndex: -1
  2021-05-16 17:12:55 DBG contactFoldersComboBox.Items.Count: 0
  2021-05-16 17:12:55 DBG FillSyncFolderItems - start
  2021-05-16 17:12:55 DBG Check version from ShowForm, oldState: Minimized,
  currentState: Normal
  2021-05-16 17:12:55 INF Reading version number from sf.net...
  2021-05-16 17:12:55 ERR At least one Outlook contact folder is not selected
  or invalid!
  2021-05-16 17:12:55 DBG Exception
  System.Exception: At least one Outlook contact folder is not selected or
  invalid!
  at GoContactSyncMod.SettingsForm.Sync() in .\SettingsForm.cs:line 712
  2021-05-16 17:12:55 ERR Sync failed.
  2021-05-16 17:12:55 INF Reading version number from sf.net...
  2021-05-16 17:12:57 INF Version of GCSM is uptodate.
  2021-05-16 17:12:59 INF Version of GCSM is uptodate.
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/googlesyncmod/bugs/1277/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/subscriptions/
  
  Related
  
  Bugs: ~~#1277~~
  
  alternate
  
  log20210611.txt
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

Ronny - 2021-06-09

status: open --> closed
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Sync fails every time

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