Menu ▾ ▴

#764 DNP DS-620 Printing issue on Cups+Gutenprint v5.3.4 (Ubuntu 26.04)

5.3-fixed
open
nobody
None
5
2 days ago
6 days ago
No

Hello,

I have a printing issue on my DNP DS-620 printer.

The preview is correct :

But the print scale is not :

Thanks for your help

Regards,

Olivier

Discussion

  • Solomon Peachy

    Solomon Peachy - 6 days ago

    Are you printing to a locally-attached printer or is the printer attached to a remote system? I suggest you try printing locally (ie on the lpr command line, specfying the print size/etc directly) on the system that has the printer connected. If that works properly, then the problem lies in the rest of the printing stack that Gutenprint has no control over. (ie if Gutenprint prints what it is told to, and performs no scaling/rotation on its own. If handed an incorrectly scaled/rotated image, it will print that as-is!)

    If you are using an ancient gutenprint version I would expect that the rest of the print stack (especially cups-filters and even cups itself) is likely equally old full of long-since-fixed bugs.

    That said, it is worth mentioning that gutenprint 5.3.5 was released about 1.5 years ago and includes over 4 years of fixes and improvements versus 2.3.4. If the gutenprint release is that old, the odds are that the rest of the stack (especially cups-filters and cups itself) is also out of date and likely has many already-fixed-in-newer-versions bugs.

    FWIW, The DNP printer family has been used extensively with Gutenprint in commercial settings for over a decade -- including by DNP's own ID printing products -- so there is nothing fundamentally wrong with the low-level handling of print sizes etc. Even in the 6-year-old 5.3.4 release.

     
  • Lenoble Olivier

    Lenoble Olivier - 6 days ago

    Thanks for your quick reply.

    This is a locally-attached printer.

    My Gutenprint version is 5.3.4

    I have tried the command

    lpr -P DP-DS620 -o media=4x6 planche_finale.jpg

    but it does not work.

    The task is indeed added but cancels itself out.

     

    Last edit: Lenoble Olivier 6 days ago
    • Solomon Peachy

      Solomon Peachy - 2 days ago

      run 'lpoptions -d DP-DS620 -l' to get a list of all legal options the printer accepts.

      Notably, 'media' is not among them, but 'PageSize' is.

       
      • Lenoble Olivier

        Lenoble Olivier - 2 days ago

        Hello Solomon Peachy,

        Thanks for your help.

        I have done this command and the output show the PageSize legalm options :

        PageSize/Media Size: *B7 w144h432 w243h432 w270h432 w288h432 w288h432-div2 w324h432 w360h360 w360h504 w360h504-div2 w360h504-w360h360_w360h144 w432h432 w432h576 w432h576-w432h432_w432h144 w432h576-div4 w432h576-div2 w432h648 w432h648-div2

        I do not understand which is the 4x6 format.

        Olivier

         
        • Lenoble Olivier

          Lenoble Olivier - 2 days ago

          I have tried

          lpr -P DP-DS620 -o PageSize=w432h648 planche_finale.jpg

          The task is added but then pauses.

           
  • Lenoble Olivier

    Lenoble Olivier - 4 days ago

    This issue is very important for me.

    Please help me.

     

Log in to post a comment.