Re: [GD-Windows] Omega Drivers? (shudder)

[Tom H. <to...@ve...>]

At 12:23 PM 6/16/2003, you wrote:
>Our customers aren't entirely happy about this situation,

Then they shouldn't be installing crap like this. I mean really, if someone 
is stupid enough to install hacked up drivers from a site like that, then 
they deserve what they get.

>  and
>neither are we.

Understandable, but I think the best you can do is offer your condolences 
tell them what you've learned must be done to rid themselves of the mess 
they've put themselves in, and send them on their way.

>  Does anyone have any brilliant ideas about what to
>do here? I'd be happy if I just knew how to detect that this
>problem is happening on the machine...

There's probably a way to do it by comparing modification dates and file 
sizes to version numbers or something.

As for removal .. you should be able to set the machine to the default VGA 
driver .. then delete all the offending files (though it might take a bit 
of searching to get all the copies, INF files, etc).

I suspect the best you could do is figure out a set of instructions for 
removal then email/fax that to customers who install the mess. Hopefully it 
won't be that common.

You should also contact ATI/NVIDIA and bring the site to their attention.

Also, I would contact the site itself and let them know that their 
modifications are broken and cause problems in your game and that customers 
are having problems removing their drivers and getting back to the 
ATI/NVIDIA ones. If they're really intending on helping people, then they'd 
probably take these things to heart and try to resolve them.

Tom