Hello,

SourceForge is a hosting provider.
As such, we do not support the software developed on our site.

As you didn't specify the software you are using, I can't direct you to any helpful resources that may be available.

Projects all have a summary page in the form of:
https://sourceforge.net/projects/<NAME>/

Also, projects may offer a support page in the form of:
https://sourceforge.net/projects/<NAME>/support/

I hope that helps!

Sincerely,

SourceForge Support