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Guidance on how to use the Help forum

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LD Landis
2000-10-06
2000-10-09
  • LD Landis

    LD Landis - 2000-10-06

    Hi,

      I am wondering, Bhaskar, how do you want us to use the
      forums?  For example, if I think that I have found some
      item that should be changed (e.g. the environment var
      vs alias report), where should this be posted?

      Should the (e.g.) above be filed as a "bug" or as a
      "suggestion" only after a discussion on a forum?

      I wonder if these forums would become too full of various
      comments so that information gets buried?

    Looking for your guidance,
        --ldl

     
    • K.S. Bhaskar

      K.S. Bhaskar - 2000-10-06

      You're right.  I think the answer is more forums.  Let me think about this over the weekend.  Also, I need to develop a more intuitive feeling for how Source Forge really works.

      Internally, we classify things as Support Requests and Change Requests.  A Change Request can be a Bug (software doesn't do what it was specified as doing), a Misfeature (the software does what is was specified as doing, but what was specified wasn't what the user really wanted) or an Enhancement.

      -- Bhaskar

      -- Bhaskar

       
    • K.S. Bhaskar

      K.S. Bhaskar - 2000-10-09

      Source Forge has a Support application.  I have created a number of categories for Support requests.  Please feel free to suggest more.  I hope that this proves to be a good way to manage these questions.

      -- Bhaskar

       

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