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#84 ffmpeg av batch convertor is not working on windows 11 ARM64

2.0
open
nobody
None
2023-06-13
2023-04-19
asis lala
No

hello,
ffmpeg is not working on my PC with windows 11 21H2 with ARM64 64 bits, it dispays an error message " this program can only be installed on versions of windows designed for the following processor architectures : x64".
it's a computer with snapdragon 8cx gen 2 with 64 bit operating system.

Discussion

  • Abel

    Abel - 2023-04-20

    Hi, I've never generated an ARM compatible file so far, only win32 or x64.
    You may try this beta arm64 and let me know the results:

     

    Last edit: Abel 2023-04-20
  • asis lala

    asis lala - 2023-04-20

    Hi, I installed your arm64 beta, I have an net framework initialization error message "C:\windows\microsoft.net\framework64\v4.03019\mscoreei.dll could not be loaded".

     
  • Abel

    Abel - 2023-04-21

    I think that ffmpeg is not arm compatible, neither this .net framework, so it will not be possible to make it work :(

     
  • asis lala

    asis lala - 2023-04-21

    Hi, .net framework is installed with the latest version 4.8, the mscoreei.dll is in the folder in question only ffmpeg can't catch it so it's maybe a problem with ffmpeg to find the path of the folder.

     
  • asis lala

    asis lala - 2023-04-23

    Hi, I tried after updating windows 11 to 22H2 and it works but it needed me to put ffmpeg exe in the folder and mediainfo exe also. it gave an md5 error for ffmpeg and asked to add it to windows defender exceptions. after that it worked for encoding. but when displaying the output folder it gave a non blocking error (i.e. I got the output file). I attached the windows error log for this bug.

     
  • Abel

    Abel - 2023-04-23

    Could you send an screenshot of the error?
    I'm afraid mediainfo may not work with arm architecture, and it will cause multiple errors like that.

     

    Last edit: Abel 2023-04-23
  • asis lala

    asis lala - 2023-05-24

    Hi, I tried to use ffbatch with my arm computer only as you said mediainfo poses a problem so I added in the folder mediainfo because it was missing and also his .dll but I always have a window that appears and pause the work in progress.

     
  • asis lala

    asis lala - 2023-05-24

    also at the end there is an error message with net framework even if none of the errors prevent the conversion it puts them however on pause while the windows are closed

     
  • Abel

    Abel - 2023-05-24

    As expected, since mediainfo is not arm compatible, errors are unavoidable,
    unfortunately there's no workaround for this. Application can't be used in arm systems.

     
  • asis lala

    asis lala - 2023-06-13

    I tried your 2.8.7 portable x64 zip and it work without a bug on my arm tablet. So can you disable your platform check for arm on the installer, cause I prefer to use installed versions for ease of use.

     
  • Abel

    Abel - 2023-06-13

    That's good news, I was not aware it was just the installer preventing it from working.
    I've updated the 2.8.7 installers, you can try them.

     

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